Fung 11

They can login to my account without sending me a SMS, so you should able to understand how serious security problem evernote team are in. I am a programmer myself, so trust me I know how login works. I guess evernote has another way to login, that's why other ppl can login my account without sending me a SMS for confirmation, But you know what? I myself need SMS to confirm it is me when I am logging in, so funny. I know my computer very well and I checked my computer is as clean as a white paper. Really hope they will check their code one day.

MOBILE SMS

I am a paid user for 4 years, trust me, they don't give a fuxk. I have this issue for 2 years, every month got one or two login by someone else,I email them few times, they just ask me to see their Q&A. The point is I am using two step login, still no use at all, they still don't understand how serious security problem they are in. I will cancel subscription after finished this year service.

Hi there, My name is Brittany, and I manage the support team here at Evernote. I wanted to let you know we received your support request, and you should be hearing from an agent soon. While we are reviewing the information you provided, I wanted to also share a few quick resources to help you in the meantime: 1. Ensure you are on the most up-to-date version of Evernote on your device [www.evernote.com/download]. 2. Speak with other active users about Evernote on the Discussion Forums [discussion.evernote.com]. 3. Search Evernote Help & Learning for feature updates and troubleshooting steps for any Evernote issues [help.evernote.com]. 4. If you are experiencing an issue that is preventing you from using your Evernote application, you can still use Evernote on a desktop web browser at [evernote.com/login]. Should you still need some help from our support team, it is imperative to have your applications updated to the most recent version. In order to expedite support, please also reply to this email with an activity log from the device on which you are experiencing the issue. https://help.evernote.com/hc/articles/208314078 Thank you for your patience while we process your request. See? That's the response.

The point is I am already using 2FA login, I should receive a sms password on every login, but is it helps? No, they still keep login my account without any sms sending to me. It is a very serious security problem but Evernote don't give a damn.

Same here and so many times already, wait for more then a year still no response from Evernote at all, seems they don't give a damn of our account security issue, I am moving all my data and cancel my subscription.

Exactly the same here! So much other people login to my account too, I enabled "2 step login" but I never receive any sms when they login to my account, I don't even can check what device they use to login my account! Where can i find a evernote official support or it is time to leave evernote.