Gilberto Reyes Jr

The VPN functions well on my Mac, but not on my iPhone; I have to turn off the VPN before logging into EV. As for my iPad, I'm still trying to resolve the issue. Honestly, it's quite frustrating. I submitted a service ticket to EV, but it took them over a month to simply suggest disabling the VPN. They provided no information on whether they're working to resolve these issues. Updated 1-10-2024: I spoke too soon. Back to the same issues on iPhone as well.

Disabling the VPN on my iPhone resolved the issue, which is curious because I always keep it active on my laptop and have never encountered a problem there. Now, everything is working fine on both my Mac and iPhone. However, I'm still experiencing difficulties with my iPad.

I've been experiencing a recurring issue for the past week with my iPhone and iPad repeatedly indicating that my password has expired. Strangely, this problem doesn't occur on my Mac. It's particularly inconvenient as I rely heavily on my phone for accessing important files on the go. This persistent error message about needing to reset my password is becoming a significant inconvenience. I've changed my password 7 or 8 times now.