TheExalted

This is going to sound insane but I think I finally figured out how to fix it. Make a new notebook on your iOS or iPadOS device. It for some reason caused all my recently erased notes (from my previous post) to reappear AND fixed the sync issues! No idea why it works.

So, I tried to do what you suggested - and I assumed that the issue was on my desktop. So I tried to install evernote from the website rather than the windows store. When I launched it, it had all my old, corrupted notes. I tried to delete them but they instantly reappear. Impossible to delete. You know the worst part? The web version has now synced with that old view on the desktop. I've lost the hundreds of new notes I had added over the last month. I might actually cry. I'm so sad and angry that I am at a loss for words. Mean while, Evernote support keeps telling me boiler plate "uninstall, reinstall" solutions. I am so, so hurt and frustrated.

Thanks PinkElephant - I tried that but my old delete notes instantly synced. The titles synced but the notes themselves were corrupted or something. I was really hopeful your approach would work but alas. There is something much bigger wrong with the app it seems.

It’s been weeks. The only response I got was that they have no idea what’s causing it, but they’re working on it Honestly, not sure why I’m being punished by Evernote - there is no progress or communication here. No idea why things are broken. No work arounds. No access to a legacy application either. I’m regretting purchasing premium for a full year.

Hi Shane, I am having the same issue - I have been trying to sync for several days now. The web app and the desktop (Windows 10) app are in sync. Everything there works. Unfortunately, however, the iOS app has my old structure and apps from years ago and will not update. Nothing I can do will update it. I’ve tried sign in/out, going through the logs, but it seems to be an issue with the sync master. Specifically, the logs mention an issue with an indexingtree or something like that. I am frustrated because I just rejoined Evernote after years of not using the service and was excited to see what’s new. Instead, I find this really, really buggy mess and I am struggling to find the value I am paying for. I know its not your fault Shane but I hope the development team are aware of the issues and the gravity of the issues. Thank you.