jk55

I've had the same problem for at least a year if not longer. I agree that it takes 2-3 attempts (sometimes more) at renaming a PDF attachment for the new name to stick - this is every single time I attempt to rename an attachment. In my experience it doesn't appear that it has anything to do with unusual characters. But it is quite frustrating and annoying that I've had to add those steps to my workflow! iMac, OSX 10.15.3, Fujitsu ix500 (converted from an EE scanner). ScanSnap Home 1.7.0