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  1. Wow, I am a long time believer in Evernote (12 years) and have 25K notes on everything from work, life, hobby, learning etc. in it. I understand the need for a complete reset & rewrite based on the many platforms EN is on. Like many loyal fans, I stuck with EN through the desert of "no features". What I do not understand is with all the talk of new software, modern engineering practices etc. how can EN release such an incredibly buggy IOS release (and I am not even talking about IOS14, which to some degree could be Apples fault. I stayed on 13 for now to update my EN...one thing at a time) ? I'd much rather wait another 6 months than have to deal with this untested pile... Basic, basic problems that really any minimal amount of testing should have caught: my new version defaulted to download all notebooks offline on my phone. Whaaaat ? Thats 25K notes people. Obviously not working. Sync: automatic sync we never trusted, yet finding a manual sync button is possible but very deeply hidden in this version. Doing the sync shows a blank screen forever, no notice of where we are in the process (log file, % indicator, anything). I still don't know whether sync is just slow or doesn't work because notes neither update on my ios or from my phone to the desktop. Isn't syncing one of the very basic function of EN ? When I open notes, I just see an empty screen, no content, no indication it needs to load anything more etc. Isn't displaying content one of the very basic functions of EN ? I do not know how many engineers EN has left. And I certainly do not want to diminish the enormous efforts of rewriting a code base from scratch. It is a huge undertaking. However, EN is not a startup any more. And we are not beta users. Modern software practices include thorough, automated testing of basic functions before any release. I cant believe this level of buggery occurs for a mature company and heavy users with lots of data relying on that company. Flabberghasted. Retract. Test. Test more. Test even more. Try with a small and willing beta base. THEN release. PS: I wouldnt mind paying more for a heavy user subscription if I have any confidence stability was a high priority in words and deeds and it helped EN be more profitable.
  2. First let me start off by saying that I love Evernote. I have been using it for over 10 years and it has easily been my most used day to day application ever. I have 25K notes for work, hobbies, trips etc. EN is great for cross platform syncing and heavy multimedia note taking. I would happily pay more for it as a heavy and committed user. As such I accept occasional hiccups such as the endless resyncs on Macs a while ago, the degrading quality of the IOS web sharer or the random distractions into food blogging years ago. That's ok, it can happen in software engineering. I also empathize with the complexity of keeping multiple platform apps maintained, not easy. BUT WOW The latest EN for Windows (Evernote_6.19.2.8555.exe) is a disaster. I run Win10 home on a beefy computer (32GB, SSDs etc) Not only does it do the widely reported endless syncs (many minutes at a time), it continues this even after a complete reinstall of the app and DB rebuild (almost immediately). Not only that, it eventually crashes out and cannot be restarted any more (nothing happens when double clicking executable, nothing appears in Task Manager) This is terrible, isn't it ? Why does syncing hang up the app / UI ("Evernote is not responding") in the first place ? Have we heard of multithreaded programming before ? Run the sync task in the background and leave the UI functional ! I hope it is not, but fear this fairly negligent programming/Quality Assurance may be indicative of deeper financial or HR retention issues at EN. I doubt any users will like this kind of flaky behavior from an app they trust with their data which means they will flee, exactly what EN doesn't need. I wouldn't mind paying more, as I said, perhaps with the heavy user tiered so as not to detract beginning paid users. I'd rather do that than be saddled with unusable software which will lead to inevitable departures. Evernote: please stay alive, stay well, rooting for you...
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