grahamprothero
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Posts posted by grahamprothero
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Pink Elephant did not provide a solution to the issue, just recognised the problem. I would be interested in knowing what devices this actually works on. Even on the pre release video demo the same issue was visible. BTW is anybody aware of any competitions for the worst design and support of a fee paying app? I think I might have a nomination.
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As I pointed out in my original post all these tables are existing notes that fitted the screen. The thing that has changed is that the notes are being viewed in a later improved??? version of Evernote.
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Not a solution. Still have to scroll left/right to view the borders of the tabe
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PCWindows 11, version 23H2Evernote 10.91.4Android MobilePixel 6aEvernote 10.92.1I created some tables a while ago and formatted them to fit the width of my mobile screen. I have now noticed that the notes have lost about 5mm off of each side so my tables no longer fit. considering my screen width is 65mm in total, that is a major loss - not my definition of an improvement.
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As per usual as recommended, done a complete uninstall/install still not working. Now have to wait a week or so for all of my offline notes to be synced and then wait for the solution to magically appear. Fingers crossed.
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I do not expect devs to babysit it's users through every little issue that users have. (this is the place for the forum) But to leave them hanging for months on end without even knowing if their problem is even recognised let alone being worked on is so wrong. Most of us pay good money for this product it's a shame the support doesn't match it.
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Pixel 6a, Evernote 10.88. 0
Same here. Since last Thursday
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5 minutes ago, grahamprothero said:
I would imagine that their existing in house bug reports would reduce if they recognised the issues on the forums. So more of a transfer of existing resources. Rather than extra.
This is assuming that they put any effort /resources into their support in the first place. Because it's invisible we will never know.
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I would imagine that their existing in house bug reports would reduce if they recognised the issues on the forums. So more of a transfer of existing resources. Rather than extra.
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Good support adds value to a product. Poor support can lose you fee paying customers.
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3 minutes ago, PinkElephant said:
Support is AFAWK not present in the forum - it’s user 2 user.
For support issue a ticket (and don’t expect anything fast or beyond some text blocks).
For feature requests use the feedback function in the clients.
There is no technical reason why the developers cannot respond directly. At least we would know that our issues have either been recognised or dismissed.
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Am I missing something when it comes to identifying and reporting issues with the Evernote suite. There seems to be a capacity to log issues via these forums but no input from Evernote support.I have been spoilt in the past with a previous app where was able to report and share issues with fellow users and get solutions but also the developer would provide input and recognise and confirm issues and I would at least know that my problem had been recognised and the developer was actually working on a solution.With Evernote there seems to be nothing.When I report a bug to Evernote how do I know that it has been recognised and they are working on a solution. I have seen bugs that have been recorded by multiple users for more than 12 months and at the same time updates to the app on almost a weekly basis. It is almost like the developers are obsessed with creating new features rather than fixing existing ones.Having a voice is useless if nobody is listening.
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All I need to do now is find a way of stopping it defaulting back to the new front end.
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So my original fully customised home screen is 2 levels down and identified as My Widgets
Many Thanks, Mike P👍
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I AM NOT A BETA TESTER
MY APP IS NOT A FREEBIE
CAN EVERNOTE PLEASE PRACTICE THEIR MISTAKES ELSWHERE?
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Can you point me in the direction where i can view my list of tags via a customised filter (that has been created on my windows version and is viewable on the home screen) on the new mobile version? up until the new version was installed this was also visable on my mobile home screen.
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Pixel 6a
A picture paints
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Opened my mobile app today and found that my home screen had been replaced with a screen that is focused on creating new notes. it is titled "Your Evernote" so not true. Can the people at Evernote please find out whose causing this problem and bring back my fully customisable Home screen please.
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I've got this picture in my head of the Evernote servers connected to a 30 year old analogue modem 🙂
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How long does it take to download 1 GB with 100Mbps?A 100Mbps (megabits per second) fibre connection will give you a download speed of 12.5MBps (megabytes per second). A 1GB file is equal to 1024MB, so it should take 81.9 seconds to download the file.10 Mar 2022
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Dont know the size of your download or the download speed. But I still think overnight is way too long.
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As a comparison downloaded a 34Mb app in less than 5 seconds.
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Hi speed WiFi connection (200 Mb)
Turned off all other apps
I selected a note that was just under 1Mb
Selected it for offline
Still not downloaded after 30mins.
Why would an app that slow remove my entire downloaded offline notes every time I log off?I would only expect that if I removed the app from my device.
I suppose I wouldn't be logging off, if the app was dealing with my modified filtered tags correctly in the first place.
517 / 5.000 Display of contents incorrect
in Evernote for Android Issues (Versions 10.0 and above)
Posted
Variations on this issue have existed for ages. BS have done nothing to solve the issue. The level 5ers will tell you to completely uninstall and reinstall the app, they will tell you that they do not have any problems. After days of re downloading your offline content you may get a result for a short while but the bug will return. Welcome to my favourite app with the worst customer support ever. Just go to Evernote Facebook pages to realise I'm not alone.