daniel.upton2@live.com.au

Done that, you must not have read an earlier post but thanks for the confirmation

I tried a heap of things 

no problem thanks guys just curious

Also i tried that procedure earlier with no positive effect

yer they have got back to me this morning, thank you ver much for your assistance and advice pink elephant

We will work together to get this resolved

i use evernote teams, the limit is 10 000 notebooks shared https://help.evernote.com/hc/en-us/articles/209005247-Evernote-system-limits

even for a business account i didnt think there was a limit?

Hi All,

Can I do a bulk assign edit and invite access for a new user account rather then for each space 

817 notebooks

its when i try to create a new notebook then i get sync errors 

Initially thought it was just a stack but when ever i try to create a new one only any of the 3 platforms this topic is about i get errors or sync issues

it works on another account though so it might just be my account

see works fine between both evernote webclient and V10 on the other account

#.1 Test = performed on V10 

#.2 Test = performed on webclient

sorry for all the posts just updating as I continue fault finding

Ok so after trying out the other business user account on the Web client it was also successful in creating a notebook, I sign out and back into my account thinking it could resync everything and it still isnt working

so we have at least narrowed it down to my account somewhere

I have another business user account i share with a friend

I was able to create a Notebook on his account on V10, so maybe there is an error across my main account evernotes end

it even happens on my other I mac running the latest Catalina OS

Does Google Chrome have something to do with it perhaps evernote uses it for syncing connections, i could uninstall and reinstall it but when i tried on safari the same thing happens

5 hours ago, PinkElephant said:

BigSur 11.6 has nothing to do with the problem. I am running it myself, with 10.22 and legacy 7.14.

Have you already tried this ?

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Log out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

Tried it and same result - https://sharing.clickup.com/clip/p/t6907760/6df237fc-6a51-417f-bc99-b3951e481245/screen-recording-2021-10-05-08%3A08.webm

I got a new load screen also and can show that it is unchecked

This issue literally has me gazumped lol its never been this bad and across all three clients there has to be something wrong evernotes end, I will explain below all the fault finding I have completed to try and fix it

Security

- I Checked that the firewall on the Mac was turned off (i thought it might be messing with the IP Connections effecting the Notebook syncing)

- The Chrome security is set to standard

- I have clean my mac installed and the malware monitor was turned off ( It was orginally on but i turned it off and tried the tests again)

Error Codes

- I have been receiving either a U6 Error Code or a S19 

Sync Fix tries

- I tried a Force Sync but that just lead to it spinning for ages (legacy only)

- Complete uninstall/reinstall with App Cleaner

- I didnt try a database rebuild as I assumed that the - Complete uninstall/reinstall with App Cleaner process is the same thing (let me know if i am wrong on this thinking)

Internet tests

- Tried with my iphone tether which uses a different IP address from my standard NBN connection

I understand that an activity log submitted here wouldn't be a good idea, is there someway i could get it to one of your more experience people, I have contacted support but I assume there snowed under with heaps of support issues or something

whats weird is it is happening on the web client as well, that what made me suspect it is an IP issue, i am quite noobish with all that though

Have you heard of anyone else having these issues across all three plateforms

4 hours ago, PinkElephant said:

BigSur 11.6 has nothing to do with the problem. I am running it myself, with 10.22 and legacy 7.14.

Have you already tried this ?

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Log out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

I tried looking for keep data when leaving in Evernote Legacy and there is no such option in any of the tabs via preferences

Just to be sure I assume you mean "Save data at log out"? 

5 hours ago, gazumped said:

"couldn't for the life of me find where to do that"

That'd be here I think... https://discussion.evernote.com/settings/

 

Edited:  I originally quoted your email address too! Sorry!  (@PinkElephant pointed that out....   Thanks!)

Tried it but no option to change - see screen shots, which is annoying because i get abit of spam and this is a probably cause

42 minutes ago, gazumped said:

Hi.  I killed your other post,  and I'd recommend you edit this one to remove your email addresses - this is a public forum so addresses can be harvested by spammers for future use.  I'm not a Mac user,  so someone else will probably be along to comment more knowledgably soon,  but when you were creating the new web notebook,  did I see a leading "." in the name field?  Could it be that .Test is not a valid name?

I tried it our brother no luck

https://sharing.clickup.com/clip/p/t6907760/8c2a35e7-b826-4c7e-89fd-31f6c4814780/screen-recording-2021-10-04-21%3A46.webm

Cheers Gazumped and thanks for considering my question, i am stuck until i fix this? 

I was trying to create a user name (to hide my email) but couldn't for the life of me find where to do that lol I tried profile but that just showed my birthday and about me lol

name it shouldnt matter i would have thought I have used all types of symbols to organise my notes but I will give it another test tomorrow just to confirm your not onto something

Disregard I cant delete it

I will delete the other post

I orginally posted this in a forum that is about to be archived, so as to have my problem resolved i have placed it here. I hope that is ok as it is relevent

Hi all,

I have a rather unique issue i am facing in that, i can create as many notes as I want in a existing notebook but once i go to create a new notebook I get a cannot sync (indicated by red sync button with exclamation mark inside it for legacy or the notebook will not create in either the V10 or Webclient) see videos below for visual across legacy, V10, and webclient

I think this issue has occurred more so since updating to OS Big Sur 11.6

Legacy Video - https://sharing.clickup.com/clip/p/t6907760/b5feb814-2e2e-43d6-8ec1-c905120f3822/screen-recording-2021-10-04-09%3A17.webm

V10 - https://sharing.clickup.com/clip/p/t6907760/f9b61a3b-65c8-44e4-9eb8-09162dc6e640/screen-recording-2021-10-03-15%3A23.webm

Webclient - https://sharing.clickup.com/clip/p/t6907760/2a8758cb-89d3-433b-8669-16980e2b7646/screen-recording-2021-10-04-12%3A09.webm

I have been unsuccessful in creating a notebook through evenote legacy, V10 - 10.22.3-mac-ddl-ga-2958 , and webclient

I have tried all the troubleshooting one could from completely uninstalling both the evenote legacy and V10 - 10.22.3-mac-ddl-ga-2958 to a variety of others

would like to know if anyone else is currently experiencing the same issue

I have a great work around for this Use ONENOTE by microsoft, i tried just press record but you cant access your notes on a desktop like you can with one note and Previously Evernote