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dan7000

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  1. Yep. VoodooPad encrypts its database and syncs through Dropbox. So does DEVONthink. So does nvALT. This would be great for me. Any suggestions for Windows apps that do this?
  2. Even worse they are not doing it outside the product! Even when I'm not using Evernote I get this huge popup in Windows nagging me to start a work chat. It's masically malware.
  3. Cannot like this enough. As a company En seems to think it is too cool for QA. Anything they cobble together must be golden because they are so awesome. Someday they will wake up and realize they were dealing with real people running many different versions of iOS on all kinds of devices who nevertheless who apps that actually function. Many companies can make that happen but it takes a lot of work. EN is above that kind of effort.
  4. uninstalled and reinstalled yesterday morning. Still had numerous freezes - for multiple minutes each - throughout the rest of the day yesterday and today. I have Symantec/Norton Antivirus with some of the realtime features turned off, Windows 7, Office 2013 with Outlook running all the time. I do have a plethora of experimental browsers installed but as they are not running in the background I don't know how that could be the issue. I have had the freezes regardless what browser I'm using, including Chrome, IE, and (currently) Opera.
  5. I have posted about this in another thread (search for "not responding") but wanted to chime in here that I have the same issue. EN Windows stops responding repeatedly throughout the day -- like LF said, usually when I really need to take a note with it. Generally it's when a client or supervisor is talking really fast on the phone expecting me to get something down, and I try to type in evernote and get a spinning cursor. So then I find a pen on my desk and use pen and paper. Isn't that was EN was supposed to replace in the first place? Wasn't it at one time about note taking? Not anymore -- it is completely and utterly unreliable for that purpose. I have rebuilt the database. I've uninstalled and reinstalled. I've upgraded. Nothing helps. I, too, can't believe EN is totally ignoring this problem (if they weren't ignoring it they'd be reaching out to those of us who can reproduce the issue, and they are not). But apparently their business model is about being some kind of business platform now, so notetaking is no longer important. Back to pen and paper.
  6. I've tried to use Rightnote a few times. It is not, AFAIK, available for any platform but windows. You can sync Evernote notes to a RightNote file, though, and in that way use RightNote as your Windows client while using EN on iOS. I did that with one project for a while. But the sync is not continuously updated when you change a note, so you have to remember to sync your file when done. Also, something about the interface just never worked perfectly for me. Also, it doesn't search within attached files like EN does, but if you only need to search the text of notes, the search is lightning fast.
  7. I have optimized my database and I am on the latest update. But I still have this "Evernote (not responding)" problem. Most often at the least convenient time, i.e. when someone on the phone is talking fast and expecting me to take everything down. I'm adding to this thread again today because it just happened to me again. In the middle of an important call. Luckily I had pen and paper nearby. Like others, I should probably switch to Notepad for actual note taking. Evernote is more of a filing cabinet, not a note taking solution -- because it is completely and utterly unreliable for that purpose.
  8. jbenson, do you have any response from your escalated support request from last week? It sounds like you have gotten further than most people so it would be great to hear what comes of it. This problem has been driving me crazy for months now and basically makes evernote windows useless for note taking (I can mostly use EN/Web or EN/ios instead).
  9. Just had to reply to this again because at least I can type in this forum - perhaps I should use this for notetaking rather than the evernote windows app. At least the forum allows me to type!! I just was in an important meeting and needed to take a note as to what someone was saying and EN Win was "not responding" for at least 3-4 minutes during which time I missed substantial portions of what needed to be recorded. It is totally unbelievable and ridiculous that a windows app is *less responsive* than a web page! An internet site is faster than a client application - by multiple minutes! I still use EN because of all its other benefits but this just indicates some amazingly sloppy programming and shows that EN is not testing their windows app thoroughly (or not fixing bugs). They could simply provide a client interface to EN/Web and provide a much, much more responsive program than they currently have.
  10. Once again, today, I had an important meeting starting and no way to use EN because of "not responding." So once again I used Windows Notepad. I would think EN staff would actually care about this given that the whole point of the product was to provide a better way to store notes like this -- better than notepad at least. But as of now, notepad is the only possible choice. So sad. Also, I wish the web was a possibility but I use EN a lot where there is no internet - while traveling, on planes, in random coffee shops where I don't want to pay for internet, etc. So having a Windows app is pretty much the whole point for me. I wonder if there is an ios emulator for Windows that we could use to run the ios app on windows?
  11. Good luck getting a useful response from support. EN support is trained to do a 3-step process for every possible issue: 1) demand your logs; 2) tell you to re-install; 3) say it must be a problem with your system. Basically they just look things up in the same Knowledgebase that you and I can access on the web. So if your problem is not solved in the knowledgebase, it won't be solved by EN support.
  12. I am also having this problem, may times during the day. It is particularly annoying when I get a phone call and really need to take notes of what I'm being told on the call and cannot access EN. Today I actually fired up MS Word (!) of all things to take notes that I could later paste into EN when EN decided to respond again. Amazingly Word was faster to use than EN. That's like saying Amtrak was faster than your airplane. Yikes. One theory I have is that this seems to always occur while the Outlook icon in the taskbar shows Outlook is syncing messages. Given EN's painful dependency on IE I would not be surprised if it also has some unnecessary reliance on an Outlook/MAPI API that cannot return until Outlook is responsive. Also, the last time it happened I looked at the activity log and it shows: 15:51:08 [23748] 100% * sent: 1.5KB, received: 366B15:51:08 [23748] 100% Connecting to www.evernote.com/edam/note/s115:51:08 [23748] 100% Session terminated normally, elapsed time: 0s15:51:08 [13984] Client synchronization finished, status: complete15:51:08 [13984] * 1 item sent 15:51:08 [13984] * elapsed time: 3m 48sSo - a sync that lasted 3:48 minutes! To sync 1 note that's 1.5KB! That shows 2 things: 1. The UI is still freezing during syncs. WHY? Get a book on multi-threading, guys! 2. Something can cause a 1k sync to last 3 minutes! Why? Again, I suspect an errant MAPI/Outlook call that is not multithreaded. I'm on Win 7, EN Win 5.2.1.3108, Outlook 10, very fast internet connection (during the middle of the 3+ minute freeze my resource monitor showed NO network activity).
  13. It is not true that there's no way around this. I use Chrome as my browser. When IE is in offline mode, Chrome still works fine. But Evernote refuses to sync. Why is it that EN fails when Chrome works fine? It's because EN developers used the wrong API for their internet coding -- they used something that relies on IE, rather than using an API independent of IE like the Chrome developers did. Firefox also works when IE is in offline mode. So they did it right too. Since Firefox is open source, all EN has to do is look a their code and do the same thing. But they persist in using the wrong approach to internet access on Windows even after this bug has been complained about for years. Apparently nobody at EN uses Windows on portable computer, or you'd realize what a big deal this is. EVERY time you launch IE and then later disconnect your computer from the network (as I do many times a day, carrying my computer around with me), IE puts itself into offline mode (even if it's just sitting in the background). Then if you later close IE -- as I would normally do, since I mainly use Chrome -- IE is permanently in offline mode. And even though you are back on the network, EN will never sync again. Ever. until you remember to re-launch the browser you don't like to use for the sole purpose of putting it back in on-line mode. It took me forever to figure out this workaround. for people who don't figure it out, EN will simply never sync again for them. I'm shocked that you can keep a bug like this in your software -- and even more shocked that your programmers apparently think there is no fix for it, when it's obvious that most other software (Chrome, etc.) does not have this bizarred dependency on IE. Hmm... I don't have that experience at all, so perhaps I'm missing something. I have a windows laptop that I carry into meetings. It connects and disconnects to our network. I've put it on both the wireless and wired networks. I also switch between using IE, Chrome and Firefox and it has never gone into offline mode. There are other employees that have Windows machines and I don't think they've run into this issue either... Perhaps... (Pause for Googling) Actually, I think you might have Internet Explorer set to be in Offline Mode by default, which is why it keeps going into offline mode and requiring that unusual work around. But that is just a guess. Perhaps these two articles would be of use to you: http://support.microsoft.com/kb/195730 & http://support.microsoft.com/kb/180946 But again, I'm not an expert. Regarding the right vs wrong API for our "internet coding" I'll talk to the team, but it may not be as simple as that. If you have specific API suggestions, I'm happy to pass them to them along. Thanks but those links don't address the problem. You say you have a laptop you carry into meetings. But presumably every time the machine is on (not closed not asleep) it is able to access the internet because you are in your building, where there is wifi. Do you ever turn on your machine or use it in a place where there is no internet? If not, then you are not experiencing what thousands of business travelers do on a regular basis (on planes, in customer offices, on subways, in cabs, in the park, etc). This is not related to IE "startup" mode. What happens is this: when you use your computer where there is no internet available, if you have IE open in the background, IE will pop up a dialog that says something like "internet unavailable. Use Explorer offline?" If you say "OK" it goes into offline mode. If you say "No" if closes IE and... goes into offline mode. When this happens to me, I generally close IE. Then I get back to my office, my home, or somewhere with internet. IE is closed and still in "offline mode". Chrome works fine. Firefox works fine. Everything works fine EXCEPT EVERNOTE. The only way to get Evernote to work again is to launch IE and surf to a web page. This puts it in online mode, and now, inexplicably, Evernote works. I'm surprised nobody at EN cares about this. And I urge you to add this incredibly common use case to your testing, since you are obviously not testing it: Use your laptops on a regular basis in places where there is no internet.
  14. Wow, what a helpful and friendly response from an Evernote employee! </not>. I have been a premium subscriber for years now, and I used to frequent the forums years ago, and was always impressed by the responsive and helpful replies that we got from Evernote employees - particularly CTO Dave Engberg who used to reply to dozens of threads a day. The forums were one of the main reasons I stuck with Evernote. Now, I have this problem with the web clipper, and I log on to the forum to find some EN employee who apparently posts replies on threads for the sole purpose of scolding his customers for not giving enough information and then for using the wrong "support channel." Why are you even posting at all if you are just going to scold people? I see threads with dozens of people complaining about the web clipper not working. THAT is what the forum is for - to let the company and the customers know when there is a serious problem, and to spark dialog between the customers and the company to help figure the problem out. But apparently not anymore. Now we just post on here and a number of other threads that the clipper is broken and we get a black hole or worse: a scolding by jbignert Clearly, this is a bad sign for Evernote - the formerly customer-centric forums are no more. The web clipper is totally non functional and if I want help I can't use the forum or I'll be scolded. I have to send a request into the notoriously useless support ticket system, where their first question will be "give me all your logs" even though we all know my windows logs have nothing to do with the Chrome clipper. Like I said, I got into Evernote years ago because of the great forum responses. Perhaps it's time to think of getting out for the same reason. I hope Dave E is watching what jbignert's attitude on the forums is.
  15. It is not true that there's no way around this. I use Chrome as my browser. When IE is in offline mode, Chrome still works fine. But Evernote refuses to sync. Why is it that EN fails when Chrome works fine? It's because EN developers used the wrong API for their internet coding -- they used something that relies on IE, rather than using an API independent of IE like the Chrome developers did. Firefox also works when IE is in offline mode. So they did it right too. Since Firefox is open source, all EN has to do is look a their code and do the same thing. But they persist in using the wrong approach to internet access on Windows even after this bug has been complained about for years. Apparently nobody at EN uses Windows on portable computer, or you'd realize what a big deal this is. EVERY time you launch IE and then later disconnect your computer from the network (as I do many times a day, carrying my computer around with me), IE puts itself into offline mode (even if it's just sitting in the background). Then if you later close IE -- as I would normally do, since I mainly use Chrome -- IE is permanently in offline mode. And even though you are back on the network, EN will never sync again. Ever. until you remember to re-launch the browser you don't like to use for the sole purpose of putting it back in on-line mode. It took me forever to figure out this workaround. for people who don't figure it out, EN will simply never sync again for them. I'm shocked that you can keep a bug like this in your software -- and even more shocked that your programmers apparently think there is no fix for it, when it's obvious that most other software (Chrome, etc.) does not have this bizarred dependency on IE.
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