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Greg H.

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About Greg H.

  1. I just now tried this in the Firefox browser on my phone, and it had the same failure as Safari. Because both browsers use the "Share" option to share with another app, I think the problem is with Evernote's interface with the Android OS's "Share" functionality, and not with the browser's interface with the OS. (I'm using a Samsung Note 5 running Android 7.0, with the latest patches). I've filed a bug report with Evernote also.
  2. Every web page I try to clip on an Android phone to send to Evernote fails with a "Clip failed" error. It used to work fine for me, but something has gone wrong. On the phone, in a Chrome Browser open to any web site, I click on the "Share" option, select "Add to Evernote", tap the elephant to select "Clip full article" (if it isn't the default from the previous "Add to Evernote" command). It says "Saving to Evernote", and then shows a checkmark seeming to indicate it worked right. When I open Evernote, it shows a note with only the title of the web page (none of the contents or text on the web page) and an error message that says "Clip Failed". (I can turn off the "Clip full article" option, but then I only get the URL and a jpeg image of the first part of a web page, but one of the advantages of Evernote over Google's Keep is it's ability to save full web pages (which may change over time) and to be able to search the text of pages you've saved.) I can save pages from a Chrome browser on a Mac just fine, using the Evernote Web Clipper extension. On the Android phone, I tried uninstalling and reinstalling Evernote, but that didn't help. Any help would be much appreciated. -Greg H. Update Feb. 5, 2018: I reported this to Evernote support on Jan. 27. They told me that the development team has been made aware of the problem and are working diligently on it. Today (Feb. 5) they told me that this bug is proving to be rather complex to nail down, but that their team is very close to a solution. Update: Feb. 24, 2018: The problem that I originally reported above has been fixed (perhaps in the past week or two). Other people might still have problems on their phones, but it's not a problem on my android phone. If you think you have problems with clipping, I suggest you start a new thread, and that you report the problem directly to Evernote support. (There are still some problems with evernote clipping. For example, web sites that require login or subscription (like the nytimes.com web site) won't work or will get truncated articles because the evernote clipping app doesn't have access to your account information and accesses those web sites as a guest. But these issues are separate from the one I originally reported, which is now working as well as it used to.) I won't be following this topic any more.
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