RadioPhil

1 hour ago, RadioPhil said:

1 hour ago, msg5 said:

Can you provide any detail on the Legacy EN you're running that is syncing?

I have 4 clients running on 4 PCs and I have tried them all. Only one is not syncing; it's the one in my office and the one I use EN most often on. All 4 have the same Legacy version: 6.25.1.9091 (309091). One of the 3 that are still syncing is Windows 11, all the others are Windows 10. I don't see any difference that explains why only 1 of 4 has stopped syncing.

I just updated my Windows 11 PC (Windows updates, which required rebooting). Before the update & reboot, Legacy EN was syncing without any issue. After reboot, it no longer syncs. Perhaps rebooting is when Legacy dies. I think I'll try the v10 app on this PC, because what choice do I have?

15 minutes ago, msg5 said:

Can you provide any detail on the Legacy EN you're running that is syncing?

I have 4 clients running on 4 PCs and I have tried them all. Only one is not syncing; it's the one in my office and the one I use EN most often on. All 4 have the same Legacy version: 6.25.1.9091 (309091). One of the 3 that are still syncing is Windows 11, all the others are Windows 10. I don't see any difference that explains why only 1 of 4 has stopped syncing.

Evernote/Bending Spoons must hate its Legacy version hangers-on (me among them). They are being quite unfriendly about it.

1. They could have given us the date they plan to deactivate Legacy in advance. I don't like surprises, especially when they're bad surprises.

2. I tried to log out and log back in. The error message says "Can't connect to server. Please try again later." I suspect this is a lie; there will be no later.

3. But... I have several clients on several PCs. I have tried two of them so far. I'm surprised to find that the Legacy EN client on one PC is still syncing and otherwise behaving just fine. I spent a few minutes duplicating the small changes I made on the non-syncing PC client, and syncing. Is this just a way to add some confusion, and to get me to waste some time? Is this the end of Legacy, or isn't it?

Thanks Boot17 and PinkElephant for your info. Those options are not quite as good as Legacy, but perhaps they are good enough. Or, maybe I'll make a suggestion to Support.

On 10/4/2023 at 1:25 PM, PinkElephant said:

What we observe is that many legacy users are not aware about the range of functions that have been added to the new clients in the passing 3 years.

One thing I can't find in v10 is a setting to automatically take the first line of text and use it for the note title. I hope it's there and I just missed it. Is it?

Same issue here all day. Worked a couple times, mostly the clipper icon (in Chrome) does nothing when clicked.

I'm already logged in, but it's working intermittently for me. Most of the time, it doesn't respond at all.

2 hours ago, jefito said:

You don't need to spend a lifetime.

Sorry; I guess I wasn't clear. I mean that it only takes a few seconds to resize the main Evernote window and widen the notebook list pane. Since I switch between my laptop screen and the external monitor less often than once a day, I have already spent more time writing and reading in this thread than I will by manually resizing Evernote as needed for the remainder of my life. I have no need to spend more time implementing a workaround to this trivial problem.

I started this thread because I thought there might be a setting, either in Evernote or in Windows, that would help. It now appears that the problem is due to a defect in Evernote (especially since it is the only program or app on my PC that displays the problem).

12 hours ago, dcon said:

EN saves the actual pixel size of the window in the registry. So when the size of the pixel changes, EN is going to be a different size.

How does EN know the pixel size? It can't know the size of my monitor screen. Unless it calculates a relative-to-100%-scaling value, since I guess it can know the screen scaling. Where in HKCU/Software/Evernote/Evernote/WindowPlacement/ does it store pixel size? I see a MainFrameWindow value, but nothing else seems relevant. But I see a key called "x100," which contains its own, different, WindowPlacement key values. I notice the x100 key itself contains values for various widths and heights of UI elements. Maybe this x100 item is what gets multiplied by whatever the scaling factor is. No, wait, if it did that, it would work.

So, I've gone down the registry rabbit hole, and am confused as usual. I'm trying to understand what's wrong so I can try to tell EN developers how to fix it.  (I know I'll have to go through support hell to get to that point, if it's even possible, but I might try anyway.) Maybe I'll get real lucky and a dev will read this thread.

I'm aware that this is merely an "annoying" issue. I can spend a lifetime of just resizing the EN window size and the notebook pane width when I change scaling factor, and spend less time that I've spent already in this thread. 🤔
 

I have two monitors, both 4K (3840x2160 pixels). On my laptop, the size is 13 inches, so I use a display scaling of 225%. When I'm at my desk and connected to my much larger monitor, I use a display scaling of 125%.

On my 125%-scaled desk monitor I set the EN main window size, as well as the widths of the notebook list pane, the preview pane, and the content pane to my preferences. When I switch to the laptop (225%-scaled), my sizing work is lost. To get EN back to a usable state I must increase the EN main window size vertically and horizontally and widen the notebook list pane.

 I go back and forth between my work desk and traveling with my laptop. It's annoying to have to resize EN every time. (BTW EN is the only app that has this issue. Windows' own functions, like file explorer, settings, etc., work fine. MS Office apps, Keepass XC, Encarta, Windows 10 Firewall Control, Adobe Acrobat, Chrome, IE, Firefox... every other program I use works fine.)