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gkirk

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About gkirk

  1. I just created a new account linked to my google account for authentication via the web app. I turned on two factor authentication via text and google authenticator (for some reason it made me do both). I can't log into the OSX app via my google account. Attached is the relevant activity log. It just keeps alternating between a network error or a bad response from google? So i figure that maybe the problem is that two-factor authentication just doesn't work. So i go back to the web app to turn it off.. I need a password to access those parts of the settings **a password that I've never created**. So I'm kind of at a loss. I think I basically need to delete my account and start over. Summary: Maybe google authentication is down. But the web settings aren't accessible from a google-linked account because you never create a password for it. Also, I'm sorry if I don't know where to put this. From the support site where it suggests making a support ticket ... there is no way to make a support ticket. Is there a "create support ticket" button missing? Or is logging bug reports a premium feature? https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617 ******** Version: Evernote Mac 6.10 (454267) Locale: en-US OS: 10.11.6 WebKit: 601.7.8 WebCore: 601.7.5 Username: <not signed in> Email: <not signed in> Mac Model: MacBookPro5,3 CPU Type: Intel CPU Count: 2 CPU Speed: 2.800000 GHz RAM: 8.000000 GB Date: 2017-03-24 12:45:42 +0000 2017/03/24 08:44:32:870 I|* -[ENLoginWindowController signInWithGoogle:] main | Fetching configuration for issuer: https://accounts.google.com 2017/03/24 08:44:36:772 I|* -[ENLoginWindowController startModalAuthProcessWithRequest:callback:] main | Auth flow session response: 1 2017/03/24 08:44:36:966 I|* -[ENAuthenticator doAuthentication] | Authenticating with Google service provider / Evernote to www.evernote.com 2017/03/24 08:44:37:278 W|** -[ENAuthenticator handleAuthCallException:] | <EDAMSystemException: 0x7fb18bb59340; errorCode = 4; message = NullPointerException; rateLimitDuration = (null);>
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