Jimmy Bionic

I observe the same issue with Chrome browser today. Yesterday I thought it was all due to tech works and data migration. Today it takes nearly 5 mins ( I don't joke!) for a clipped page to show the Evernote dialogue to assign tags etc. In fact first time I did it today after 5 mins of waiting Evernote asked me to reload the page, then it showed the pop-up allowing me to assign tags. Right now  I am unable to clip anything straight away,

1 minute ago, sva03066 said:

This erratic behaviour of Evernote is really frustrating. 

Once again the same error:

Mi Web Clipper dejó de responder..

Suddenly my Evernote Web clipper extension stopped working at all! I've tried re-enabling it and restarted the Chrome browser too, but it aint working any longer

As I've just found, it is working again. So it seems  the problem is gone, I dunno for how long it's gonna stay that way.

Btw I've noticed the button "Synchronize" has disappeared from the app. Is it moved, so I need to activate it somewhere from the settings? or is it gone completely?

The same issue on my side here too. I attach a screenshot along with the LOG file.

Currently I am unable to clip any bookmarks from Chrome browser to my Evernote app. The Evernote extension is of the latest version Evernote Web Clipper 7.33.1.

The problem has become noticeable even BEFORE the latest version 10.63.3 was installed.

The other issue I came across is that I couldn't log in to the forum to report the 1st issue. I was getting the following error message "429 Too Many Requests".

LOG.txt

43 minutes ago, gazumped said:

The way to get the sort of coherent help you were looking for is to contact Support.

Why don't we shut the forum if there is no use except for "contact the Support" anyway?

We can mix together and have chit chats somewhere else, and there are plenty of interesting folks around to stick to, I am sure

20 minutes ago, gazumped said:

...Because like I said,  I've had 'no sync' days of my own,  and I wanted to point out that any opinions you get here - unless they come from someone with 'EMPLOYEE' in their profile - are just opinions. 

Well, I don't have time for all that stuff to comment. Ideally, I'd imagine someone from the staff or forum moderators or more experienced users should have provided some rapid technical guidance on how to deal with the typical situation I've encountered in order to help to solve it fast (including what settings to check first? etc ).   Such synchronization issues must have been reported many times before, it is not new to both the support and local loiterers (forgive me my bad English to say that)    

Just in case someone else from Russia may pop in with the same issue to report or to search.

The problem is due to Yandex.DNS. They are the providers of the family filter service, that many routers in Russia have as a built-in option. Once the option is turned off in router's settings, Evernote starts working without a hitch again.   

I've already reported the problem to our local idiots via dns@support.yandex.ru, you may join the effort to restore the order by sharing your own feedbacks too. 

7 minutes ago, gazumped said:

Sorry - should have said: we're mainly other users here.  Reach out to Support for the official word.

Yeah, sure, I've used that one once before and shared my experience after that 

  Anyway, if all of us are "normal users" here, then why would you respond to my question if you ain't certain of what's going on in real? 

In Russia we have an official government online service that allows us to check whether a particular IP and doman has been blocked by the State. It is also possible to use the following website to do the same  https://isitblockedinrussia.com/ 

It currently says that evernote.com is NOT blocked. What other IP addresses for Evernote should I check? 

1 minute ago, PinkElephant said:

Well, Russia is under boycott. Furthermore the Russian government is implementing measures to block the free access from Russia to services and information outside of their control (read censorship).

I won’t start a discussion about the reasons here, but you may see a situation when every cloud service will only be accessible through a VPN. The same is probably true for payments.

Well, I don't seem to understand, so I ask again: Has Evernote blocked users from Russia today based on their IP or not?

Hi all,

I've been using Evernote for perhaps 10 years or so. Today I've been experiencing some technical issues as my Windows Evernote app somehow refuses to synchronize my notes (see attached screenshot). So I am wondering if this is something temporary or the company has just started implementing any new discriminating rules for users in Russia based on their IP addresses (due to on-going conflict in Ukraine, for instance).

PS. Btw I had to use VPN in order to report the problem because the forum didn't let me in till I changed my IP address from Russia to UK.

Thanks in advance for your support.

Buckle up, folks........ 7.19 seems to be working ok, at least on my side. 

Thanks for resolving the issue. Thumbs up.👍

26 minutes ago, agsteele said:

Seems to be working just fine. No idea why it would reformat

That certainly sounds very promising. Just to confirm the obvious, did you actually have the same problem with version 7.18 as described in the above thread? or are you simply looking for laboratory rats to find out how well the newer version works? 🙂 

I've noticeved the Evernote Webclipper extension has been finally updated from version 7.18.0 to 7.19.0. Has anybody tried it yet? I am sorta hesitant to become the first laboratory rat after everything I've been through because of it 😅 Does it re-format the HD now?

My main concern is if this may be the reason for Chrome to crash at startup 🙂

I do feel like I've lost the comforts of webclipping without the extension. I hope it will be fixed soon.

Btw, I've noticed my Google account no longer shows Evernote in the list of 5 apps, which have been granted permission to access to my Google account. I think Evernote used to be there, although I may be mistaken. 

On 12/24/2021 at 5:07 AM, gazumped said:

I have flagged this thread already for an admin to take a look at when they're available.

The holidays are over, and yet it seems the admin is in no rush to chase the issue 🙂 Rolling the version back doesn't seem to be the option either. 

I hope to catch up l8r when the admin starts hitting the right keys again. 'Coz I miss the way Evernote extension used to work very much.

Thanks for confirming the issue. Because I was beginning to wonder if I am the only person who's got it on my machine. The issue is rather tricky, I suppose, because not many would be able to figure out who's eaten the whole cake to ruin the whole party. The Xmas egg we had to unwrap seems a bit of irony.

I am lucky to have the records of the version control history for my extensions since I started collecting such data not so long ago.

Attached is the screenshot that indicates that Evernote Web Clipper is in the list of short-listed extensions that have been subject to recent changes. 

Since I have the rest of the list activated at this moment and this causes no trouble, I am certain to say that the problem is due to Evernote Webclipper.   

Thanks. Unfortunately, I dont have Twitter account, but I'd certainly appreciate if someone from this forum could report the problem via Twitter and share the link to this thread. 🙂

Thanks. The request form from the support page was surprisingly stupid. At the very bottom of it there is a link that actually leads back to this community forum  But I mean I do enjoy playing pumpkin too

I thought this forum was for Evernote Support to help.. 

Anyway, where else or how (by email or direct link) should I report this? 

Thanks.

Do I need to re-install the desktop version of Evernote (or perhaps the Evernote extension in Chrome) in order for webclipping to be accessible again from Chrome?

Is there any way to backtrack the problem from Evernote app directly?   

Hi there,

I've reported the problem on a few forums, including the following

https://www.bleepingcomputer.com/forums/t/765703/chrome-hangs-up/

https://forums.malwarebytes.com/topic/282138-chrome-hangs-up-at-startup/

The problem actually appeared first time when I was clipping something from Chrome to Evernote on my Windows 10 station. My first thought was that the problem was due to Chrome itself because I couldn't re-launch it after that. But when I finally re-launched Chrome (by using  --disable-extensions startup parameters) I did restore settings in Chrome with clean setup, I later discovered that the problem of Chrome freeze re-appears as soon as I sign in to my Evernote account.  This is very suprising behaviour. I ain't sure what could have possibly trigerred such problem to arise. But the bottom point is that at this moment I am unable to use Evernote extensions in Chrome.

I run the latest version 96.0.4664.110 (Official Build) (64-bit) of Chrome on my Windows 10 21H2 (build 19044.1415) station along with desktop Evernote Legacy version 6.25.2.9198 (309198) Public (CE Build ce-62.6.10954).

Any ideas what could have caused the problem and how to resolve it?

Thanks in advance.