Thanks, sorry if I was too harsh in my reply. My point was that it doesn't have to do with the design or development processes as such, it has to do with the decisions made by the Evernote team. We seem to agree.
My point is that it seems like you were making excuses for why Evernote haven't done this or that. You react to feedback posts and obviously very engaged in this community (which is awesome!), but don't really address the presented issue. Instead you defend, or at least, try to explain why the Evernote team hasn't come around to fix this or that. Such information is nice-to-have, but it doesn't address the problem posted by users. Example:
"As a company, you want to show that you're adding features with some degree of regularity, even if you're not able to solve the tough ones quickly (if they were easy to fix, don't you think that they'd have dome it by now?). Otherwise you look completely moribund. So we've been getting a pretty good stream of nice-to-haves (mainly popularly requested features). Hopefully they'll crack the hard ones some time soon but those can take time.".
I don't see how this addresses the real issue that people post here. However, you do explain (and well) how some companies handle design processes. It's not a common mantra for all companies to "(...) show that you're adding features* (...) not able to solve the though ones quickly (...) getting a pretty good stream (...). My colleagues and I at the Interaction Design group at Aarhus University, all agree that simple features like having the option to have more sub-notebooks rather than just one level should be essential. Is this a hard thing to fix? We stick to Evernote because it is great in many respects, but we all feel like it's been going down hill for quite some times... and yes, it is easy to say that we are a group of people blah blah, you decide if you believe me - don't care.
Fair enough, again we have to guess, but in my opinion is was bloat in the sense that the design team use time and resources on what things that don't really add to their main and great product: Evernote. Call it waste instead of bloat, dunno.
This is my experience from reading your posts, feel free to disagree - neither of us want to waste out time battling out this trivial issue (right?).
*not sure what constitutes a feature here. To me a feature is also changes like "we made huge changes to the editor, like adding new editing options for tables".
I see your point. We should stop our discussion here as well, we won't get anywhere or help the future development of Evernote.
And yes Jeff, we can most def' agree on that, and that Evernote is overall a great product Thanks for your nice tone and fine points.