Just informing to other users that may face the same situation that this was an issue from the Evernote end, related to my account login into the support system.
So if you aren't able to open a direct support ticket, send a DM to a staff member through the forum, and ask for an Evernote representative to contact you.
For referencing, the support ticket with the history and fix of this issue is Ticket# 3483580
