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MRJ

Level 2
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Everything posted by MRJ

  1. Yes, I be fine. And I am sure they be thinking "Yay, Feedback"
  2. One man's criticism is another man's feedback, and I thought those in the products and services game were supposed to love feedback. If I erred and stumbled on a safe space where they are supposed to be able to come and see only the positive just let me know and I'll modify my posts accordingly.
  3. Wait! Come back! Where are you going with this. This isn't about who writes the release notes, it's about the tone and professionalism of them.
  4. Yes, I realise that and I know that some EN employees are here, hence I posted here. It's not exactly a support issue but after reading the juvenile c**p every release, I had a point to make.
  5. Dear Evernote, Why are your release notes always written on bring-your-child-to-work-day? Well, I hope they are! Or maybe you're running an apprenticeship and starting them early. Either way, is there any chance that somebody over the age of 12 could be given the job of writing the release notes? Because 'Take that, "Big Paper”!', and ' Yay, buzzwords!', and ' Seems obvious, right? We thought so too.', to me, albeit over the pond (cultural differences?), makes you seem like a bunch of unprofessional clowns.
  6. Umm, yeah, I know. A completely different process I would love to see it do.
  7. Well I guess concerns about people accessing things "when we are not around" is a general concern about any information held on any device. A concern that's often raised here is the privacy of the stuff we put up in the cloud using EN. I use EN extensively for all sorts of stuff but there remain some things I just won't put up there. I tend to use offline books for some of this stuff, and the feature that I would LOVE, is that EN would sync notes across these offline books using secure transport but without storing them on EN severs. So, I'd have access to all my cloud-based notebooks from anywhere, like a browser, or my PC, for example. But, I could create an offline book on my Mac and have it replicated on my PC, and be able to choose which devices held which books. Marvellous. I kind of do this now, using directory replication software, but to see it in EN's functionality would be great.
  8. Well Ryan, if you only use Evernote for 2 notes, I think you're probably not using the most appropriate product anyway. But some feedback for you on your issue. I actually like the fact that you can write where you have put "you should not be able to write here". I have many notes where much of the content is not sensitive but I want to hide just a few parts of it, so I highlight those parts and encrypt them, and then I write other things around them. Evernote does not offer protection to a whole note, it allows you to encrypt as much as you want of one, but not necessarily all of one. I think they've got that right. That said, the reason I am here today on a rare look at the forum is because their support is absolutely hopeless, and I'm a Premium user of 8 years.
  9. Because they're broke and need the money. And, like many "improvements" they've made in the past, this could turn out to be another that doesn't result in new customers and more income.
  10. Well that Mini FAQ looked so authoritative and official. But was it wrong? I am now confused about the level of encryption used at Evernote.
  11. You've made a long list of things you dislike about the product, in fact, you've totally trashed it. So why would you use it at all, whether free or not. You seem to have it all sorted with your "simple and easy" solution involving 3 different products, although it doesn't provide an off-site backup of private sensitive info (and please don't come back and explain how you take care of that, my level of interest expressed numerically is.... zero). So don't freeload, and don't pay, just uninstall. How long do ex users stay on the forum of a product they don't use, I wonder.
  12. Well you quoted me and littered your post with questions, so I suppose you are asking me. That surprises me, but since you ask, no i don't think they will abandon their plans, and yes I do think the moaning on the part of the freeloaders is unreasonable. I think that if you use a product for free you take what you get. You lose the right to complain. Frankly, if you've stopped using it, I don't know why you're still here.
  13. I agree which is why I think comments about how we don't seem to be concerned, or at least are more accepting, of Gmail's intrusion, etc. are not helpful. Yes, some of what comes to me in Gmail and Outlook ends-up in Evernote but EN holds a lot more than my emails. It has my private work related ideas and materials, it has everything that drops through my door and is scanned. It has some very personal info. That said, all users are just going to have to accept that if the Government or any of its agencies wants to see what we are storing, it will be handed over. It's no different than physical assets in the real world, the police can walk into my house today and take my computers away if a judge signs the warrant. But, EN should do everything possible to make sure that casual access to notes is not possible. The viewing of notes should not be a part of anybody's job and I would hope to be told that it isn't possible if I ever rang support and asked them to do it. I happen to have a dormant account because I once left a country where my mobile was registered and could not validate my logon. Support could do nothing to get my access back. That's how I want it. In the news this week in the UK is a story about a Canadian company called Camelot, it runs the UK's national lottery. Just revealed is that 7 years ago they paid out 2.5 million UKP to a fraudulent claim. How did he get away with it..... inside assistance from a Camelot employee, EN can do all the vetting they like, but a bad one can slip through. It should be very very difficult for anybody but me to see my notes, and nobody should be able to do it without the access being logged somewhere. That was long! Anyway, result of their backtracking is that I shall be staying as a paying user. And while I am here... to the freeloaders here who are having a moan about a company and product they don't even pay for.... open your wallets.
  14. I think the key word was "before". As in before announcing it. Not their finest hour.
  15. I was thinking they could take a clear note from us and perform the encryption then delete the clear version, leaving only the encrypted copy. Yes, it's on their server in the clear but not for very long. Would that work?
  16. I thought EN scanned pics, pdfs, etc. to extract the text and saved it along with the note containing, say, an image, which means we can then search on it. The record when in EN contains the image and the text OCR'd from it. So yes, it would work, if EN saves extracted info along with the note.
  17. First, thanks. Second, it should now be clear to you that people value the privacy of their information enormously. In the past I was uncomfortable about uploading things of a sensitive nature but I balanced all the pros and cons and took the decision to do it. I use the in-app encryption option sometimes but for the most part I need my stuff searchable so it comes to you in the clear. I don't ever want an employee's duties to involve pulling my data up on a screen, whether to support me or in their involvement in some internal initiative. Ever.
  18. @jmagsho The press talked about the CEO's appointment preparation for IPO. If Evernote wanted to it could make a big thing out of privacy and sell product on the back of that stance. The one big company that doesn't machine read everything you upload, doesn't analyse to "surface" things (like ads) to you, and generally lacks interest in what you put there other than in keeping it safe. And charge everybody for the privilege. Trouble is, then it would be a nice little company giving a great service to a dedicated loyal user base, in return for a modest profit. But they're not interested in that, and the people who put the money up to build the company aren't interested in that. They want to float and to float they need to be able to say they have 50 million users and that one day they might actually make some money out of more than a small % of them.
  19. Trouble is @Dr Sly one of the reasons I haven't gone over to Onenote and stayed with Evernote is Microsoft's privacy policy. If it's on their server, it's theirs, and increasingly, if it's on a disk controlled by their OS, it's theirs. The analogy describing this course of action would include frying pans and fires. Probably the best suggestion I have seen is turtl (mentioned above by somebody) but it's just not workable for me. My plan is this: Copy everything personal or sensitive to a personal notebook Delete all that from the online notebooks, then delete the online notebooks Continue with the backups of my PC to make sure I have copies, but also replicate the backup to a 2nd location (VPS with fully encrypted disk) Leave it all there locally and use the client when I need to, especially with my Scansnap to continue processing my paperwork Possibly continue with an online notebook for my web clippings (non sensitive) Stop paying
  20. The thing is, benmc, "in order to surface the most relevant content and features to you" is given as the reason, and I don't want you to surface content and features to me, I want you to store my notes and let me tag them and view them. Simple. While you lot have been busy writing all sorts of addons that few people used or wanted, only to later can them, I've been using pretty-much the original functionality albeit with a slicker interface. Not much learning of lessons going on at EN, machine or otherwise.
  21. I don't know if anybody from Evernote bothers looking here or cares what is said here, but I'll go ahead anyway. The email I have just received couldn't have been much less clear if it were encrytped. I had to leave the email because it explains very little, and go elsewhere to find out what it really means, and that's how I arrived here. I could write paragraphs about my concerns and disappointment with this change but I would only be echoing what others have said. My guess is that Evernote knew some people would react badly but decided that the impact of any action those people take will be worth it. I have paid for Evernote since about a week after I first used it, I can't remember exactly when but it would be 2009 or soon after. I would have continued to pay for it because I value the service greatly. Sadly, it seems that Evernote is going to join the numerous other big companies that sift, scan, mine, sieve, etc. their users' data. Why, to make money I suppose. Here's a suggestion, boot the whining freeloaders off and charge paying users a fair price for what they get. Size the company to support its smaller base of users and we can all live happily ever after, and you can eat. I know it won't happen, because much more important is being able to claim you have a gazillion users, cos it's good for the share price. Well, I'm off. Thanks for the orginal idea and a great service, until now.
  22. I get worked-up about a lot of stuff where security is concerned but I must say this isn't one of them. I loathe Google but this won't turn me away from EN (I don't think anything can!). Back when many people were crying out for 2fa on Evernote I remember seeing suggestions about hopping onto an existing authorisation system such as Google Authenticator. They didn't and instead kept us waiting ages, only to now do it. Still, I suppose that now all the data's in Evil G's big cold rooms it seems like a logical step. And remember, although their authenticator is granting you access, and although all the data is in their pad, they're not actually at all involved in looking after your information, apparently ;-)
  23. It was the occasion they "had a problem". I went to use Evernote one day and devices that were logged in were suddenly prompting me for a password. I didn't understand why my password was not being accepted so I trigged the reset process. I then came here to the discussion area and found out what was going on. At no time did I ever receive an email from Evernote explaining the issue, and I know other EN users who also didn't get notification, although I know some did. Re Google and "looking after your information". Maybe hacked was the wrong word, but for many years I worked in data centres where we hosted other companies servers, and when they sent people to examine our site security processes, look at our buildings and the physical security of them, and read through and test our disaster recovery procedures, we were left in no doubt that they firmly believed we were involved in looking after their information.
  24. Me too. That said, maybe if Google got hacked they'd have to decency to inform me, unlike Evernote who got hacked and didn't even tell me. I don't trust Google for what they would do with my information, but I suspect they might look after it better than Evernote can.
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