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utestit

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utestit last won the day on February 1 2015

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  1. actually, I forwarded the issue to support (Premium user) - and hope to have the issue solved (if necessary over a Live Chat). Alternatively, I'll cancel EN and shift to something more reliable...
  2. Hi Gazumped, did all that (full un-install, clean, re-install) - to no avail. Same symptoms : EN icon will run, then stop running - without any notification/error msg or whatever. Going to refer this to support (Premium user) - GRRRR !!
  3. Thanks, Gazumped. Did that - will know next time I re-start. (had already re-installed, but without prior un-installing - to no avail unfortunately - maybe the uninstall is somewhat cleaner) Fingers crossed Thanks !
  4. Hi, I've been using EN for couple of years (Windows & Android). Experienced crashes upon launch over last couple of weeks, on Desktop : EN icon will run, then stop running - without any notification/error msg or whatever; updated to Evernote 6.5.4 (6.5.4.4720), don't know what my prior version was; EN will correctly start the first time after re-install - but the next time I close it, it will crash when I launch it (same as before). Not very convenient to re-install EN everytime I need a note !! Has anybody experienced those crashes on Windows ? Anybody with a solution ? Thanks !!
  5. my apologies, I did it - but struggle to remember how Tried multiple things, so didn't pay enough attention... If I remember well, the app doesn't appear in the standard "uninstall menu". But I think there was a way somewhere offering "uninstall" - and it worked. Or was that just I updated and it erased the "bundled" one ? The fact is, my current Evernote appears in the Apps Mgr, and can be uninstalled... Hope it helps !
  6. Hi all, FYI, Evernote eventually answered my support ticket (so maybe they read this forum !... ), and the problem was solved in minutes. So, this could have been solved in one day instead of 3 weeks (THAT would have been Premium...) - but still solved ! So I felt I should close my part of this post... hoping not to have to re-open it to receive a reasonnable level of support... Let's try & keep faith in the service... Cheers !
  7. Hi all, FYI, Evernote eventually answered my support ticket (Premium... so maybe they read this forum ), and the problem was solved in minutes. Could have been solved in one day instead of 3 weeks - but still solved ! Let's try & keep faith in the service... Cheers !
  8. Hi all, Evernote support answered (EVENTUALLY !) - which solved the problem in a matter of seconds (issue with uninstall of Samsung bundled Evernote - once properly uninstalled, widget works fine). Could have been solved in 1 day instead of 3 weeks - but solved still... Thanks to all for your answers !
  9. same issue. Premium user. How long will this last ?...
  10. Lucky you. I'm running EN widget on a 4.4.2 installed on Samsung Galaxy Tab S10. Per above, the notes list won't work, displaying an error message. Hopefully, Evernote will treat my request (Premium user), but for now, I haven't heard anything... So if anybody has a suggestion, thanks !
  11. & BTW, don't blame this on antispam : . I made a thorough review there, and there is definetly nothing !... . and the automated response still gets through.
  12. Hi, I am a Premium subscriber and I can confirm Premium users DO NOT RECEIVE a support - neither in 24, nor in 48, nor in weeks time !! As an example, my ticket 907737 (bug of EN on Android KitKat) was first submitted on 12/01/2015 (12 days ago...) : . I have NOT received ANY feedback (besides the automatic aknowledgement of my request !...) . I sent 2 reminders, but neither of these got any more response from Evernote. Evernote used to be a nice app for me (hence my being Premium for a couple of years now), but with such a level of support, I'm not sure you want to trust the company/app with your notes !! And BTW, there used to be a support page where one could follow the status of its tickets. Sounds like this dissapeared. Is this the new way of handling support tickets ?...
  13. Having checked, 4.4.2 (Android version I use) is KitKat - ie, last version of the OS. Very surprising Evernote doesn't care to have its app work on this, isn't it ?
  14. no - none of the 4. (btw, the only options I'm interested in are the ones offering a preview of the notes) And thanks to both of you for your feed-back.
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