I have an Evernote Plus subscription through the Apple iTunes Store. Before you refer me to Apple, please be advised that I have spoken extensively with them already and they are unable to help me. My annual subscription renewed recently at about the same time as you shuffled your product line and removed the customer service functionality from your Web site. I want to upgrade to an annual subscription to Evernote Personal. If I try to do this on my iPhone, I’m offered only the choice of a monthly subscription. Furthermore, the iPhone app does not explain what would happen to my existing Evernote Plus subscription if I were to choose a monthly Personal subscription. Would the Personal subscription start approximately a year from now, when my Plus subscription expires? Or would the Personal subscription begin to run immediately, so that I would be paying for a Plus and Personal subscription at the same time, which I obviously don’t want? All of this makes no sense whatsoever. Please help.