I submitted a ticket and received an e-mail response that indicated some things to check, like restarting. It's not obvious, but I had to reply to that e-mail to push the ticket through to support. I then received a response that it was forwarded to their developer team or something like that. I haven't been able to confirm that they are going to fix it only that the team is running verifications and that it will take technical time. Hopefully they are recognizing that this is a systemic issue. Hopefully more people are submitting tickets.