JMichael thanks for linking to that thread - I hadn't seen that yet as I don't think it's pinned and I wasn't sure if my post was relevant to sharing, Work Chat, or both
I'll take a look and see if I can contribute anything worthwhile.
Hey mcheng, I appreciate your timely response and thoroughness.
"Currently shared notes are references that show up in work chat"
I think this might be where some of my friction is showing up. Please correct me if I have this understanding wrong: Work Chat collates "bookmarks" (references) that point you to notes contained on another accounts, shared with you by the users on those accounts - opposed to an inbox containing the actual notes shared with you. If that thinking is correct, it helps me understand the concept of Work Chat a bit more, but isn't consistent with how the Work Chart sharing feature is perceived to function, at least by me and others I've been trying to use it with.
"This is unchanged from the old style of sharing via email. The recipient MUST click through the link and either create an account or login to access the notebook."
I haven't discussed this with any of them since yesterday, and with it being almost 3 weeks ago I can't remember exactly how they were trying to access the shared notebook but I was there with them and would have (I hope) had them try the link in Work Chat and the email they would have received. They are all users who I have successfully shared notes with via Work Chat just days before sharing a notebook with them. If I remember correctly, the links they received in the email and Work Chat acted as dead-links. I'll follow up with them next week though to clarify.
"The faces both represent the people viewing the note at the same time as well as the current editor."
Are the faces you're referencing the small user identifiers (profile photo or initial if they don't have an image set)? Thank you for clarifying those points for me. This could be made much more user friendly. While I was able to make sense of the lock icon - it was very confusing for the new users I was helping get set up to share notes with. It would be helpful to give function to the profile faces on shared notes. For example, clicking on a face gives that user access to edit the note. When trying to collaborate on a note and work congruently with others, it's cumbersome to make your edits, click off the note, tell another user to bring up the note, make their edit, remind them to click off the note, etc.
I'm not against Work Chat fundamentally - I was actually excited by the prospect of it, which is why I waited so long to see if I would make it over the learning curve. But it started to feel like I was in a bad relationship and had to ask myself, "is it me...or you?" Again, thank you for your time in responding, I look forward to the Evernote tool set maturing and becoming better at what it's intended to do.