AndreiMa
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Posts posted by AndreiMa
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Unfortunately, when I open that page it asks me to log in, I log in with another Evernote account of mine and obviously the list of tickets is empty.
I submitted another ticket being logged into my other account and now I have a ticket ID.
This is #3858959
How can I tag a Forum Admin to try to solve my problem?
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@gazumped Thank you for the prompt and kind answer! Unfortunately I don't have a ticket number, when I submit a ticket I don't automatically receive a number.
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Hello!
I've been logged out of all my devices on Evernote, and it seems like a widespread issue affecting many users. It's likely an action taken from Evernote's side. Unfortunately, I no longer have access to the device where I set up 2FA in Google Authenticator, making it impossible to log in.I've followed the steps outlined in Evernote's support article on two-step verification issues, but after two days of submitting a support ticket with all the necessary details, I haven't received any response from the support team.
Is there a direct contact for Evernote's support team or an alternative method to solve this problem?
Thank you!- 1
The problem with 2FA and the support team doesn't answer
in Evernote for iOS Issues (Versions 10.0 and above)
Posted
@gazumped Thank you so much, I received a reply to the ticket and solved it! 😀 You are the best!
Also, thank you so much @AlbertR!🙏