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Unfortunately, it does not seem like the EverNotes staff is interested in assisting with our company inquiry perhaps. So far, it has been 1-month since our billing inquiry was submitted to EverNotes for support. I'm not sure how customer support SLA might be with EverNotes, but the response time is a little excessive. Thank you to everyone who tried helping with this matter.

I wished to say thank you so much, everyone! We really appreciate the support from you! We are looking forward to talking with the EverNotes product manager for future steps. If there is a way we could customize the service quote to exclude taxes, this would be the terrific fix. Best regards.

Hello, Thank you so much for the great information about the EverNotes platform. The software looks nice and provides many functionalities. Our company would be happy to acquire this software product. Now knowing the different license plans is very beneficial. So, it looks like our company might need the EverNotes Teams subscription to cover multiple users with log-in access. Would anyone happen to know if there is a way to exclude taxes with the software purchase? This is the last hurdle we are trying to sort with our Office of Finance. I'm not sure if there is a way to do customized quotes for customers possibly. We submitted a support ticket with EverNotes staff about 8-days ago, but have not heard a reply back yet. Please if anyone could help shed some light, it would be much appreciated. Thank you in advance.

Hello, I recently submitted support ticket #3814691 for questions about EverNotes service billing. However, no one from the EverNotes staff has responded to the support ticket yet. Please could someone kindly assist with the support ticket? For reference, please kindly see below the ticket details. Thank you very much. _________________________________________________________________________________________________________________________________________________ Hello Evernotes, Our company would like to purchase Evernotes services. However, since we are the Federal Government, there are a few procurement requirements prior to ordering. Please could anyone from Evernotes helpdesk advise us how to obtain a service quote excluding taxes? Also, could anyone assist us with how many licenses are offered in a bundle purchase? For example, does on order provide x5 user licenses? Thank you in advance.