Tina DeSanto

@VincentC Thank you for this. Unfortunately I have checked the web browser, as well as the apps on other devices and the notes are MIA in all locations. So no luck there.

I've been an account holder since 2015 and have loved the product. Today I moved from the Free Plan to the Personal plan. In doing so, I lost all of my note updates since 11/30, and also lost a few of my notes completely. I checked my trash, I restarted my computer and all other devices associated with Evernote, and I checked that I am working off the newest updated version, and none of these things solved the problem. Does anyone have any recommendations? I've tried contacting Help over a week ago but haven't heard back.