zhengchong0213

I have been sufferring from errors while doing data sync in recent days Any expert can help me to resolve this issue? Or anyone let me know how to send a E-mail to Evernote directly? Is there a mail address like support@evermote.com? Thanks. -------- error message below-------- Evernote for Windows 6.25.1.9091 (309091) Public OS: Windows 6.1.7601 User: zhengchong0213@163.com Memory: 57.5 MB Video card 1: Name: Intel(R) HD Graphics Family Type: Internal Description: Intel(R) HD Graphics Family RAM: 1.8 GB Mode: Refresh Rate: 0 Hz Driver version: 8.15.10.2266 Driver date: 2010/12/16 00:00:00 Availability: 8 Video card 2: Name: NVIDIA GeForce GT 520MX Type: Integrated RAMDAC Description: NVIDIA GeForce GT 520MX RAM: 1.0 GB Mode: 1366 x 768 x 4294967296 colors Refresh Rate: 60 Hz Driver version: 8.17.12.6883 Driver date: 2011/06/05 00:00:00 Availability: 3 Created: 2023/10/10 00:56:05 --- Bootstrap info: loadedDatabase <bootstrap_info active_profile="Evernote"><profile name="Evernote-China"><settings account_email_domain="m.yinxiang.com" cardscanUrl="https://cscan.yinxiang.com/cardagain" enable_facebook_sharing="0" enable_gift_subscriptions="0" enable_google="0" enable_linkedin_sharing="0" enable_shared_notebooks="1" enable_single_notesharing="0" enable_sponsored_accounts="0" enable_support_tickets="0" enable_twitter_sharing="0" marketing_url="https://www.yinxiang.com" service_host="app.yinxiang.com" support_url="https://help.yinxiang.com/hc/"/></profile><profile name="Evernote"><settings account_email_domain="m.evernote.com" cardscanUrl="https://cscan.evernote.com/cardagain" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_google="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="https://evernote.com" service_host="www.evernote.com" support_url="https://help.evernote.com/hc/"/></profile></bootstrap_info> --- ******** * The Activity Log contains a detailed list of the steps the Evernote application performs, * as well as information about your account and your device. Your Note titles, tags, * Notebook names and occasionally Note content also may be included. We treat your * Activity Log data as confidential, and the terms of our Privacy Policy apply (https://evernote.com/privacy). * * You may remove anything you do not want to send us. ******** [6048] Log opened on 2023/10/10 00:34:06 (UTC+8:00), logging level: [INFO ] [7408] Log opened on 2023/10/10 00:34:06 (UTC+8:00), logging level: [INFO ] 00:34:06 [INFO ] [7408] [8008] Command line: "E:\Evernote\Evernote.exe" 00:34:06 [INFO ] [6048] [7884] Command line: "E:\Evernote\Evernote.exe" [6048] Log closed on 2023/10/10 00:34:06 (UTC+8:00) 00:34:06 [INFO ] [7408] [8008] Evernote for Windows 6.25.1.9091 (309091) Public 00:34:06 [INFO ] [7408] [8008] Client info: Evernote Windows/309091 (zh-CN, DDL); Windows/6.1.1 (Win64); 00:34:06 [INFO ] [7408] [8008] Common Editor: ce-62.6.10954 (649a49f9a16675da0e44b4fba6f1414cecf6615e) 00:34:06 [INFO ] [7408] [8008] Bootstrap info: Evernote-China,Evernote[1] (loadedLastUsed) 00:34:10 [INFO ] [6288] [3460] Starting EvernoteSubprocess.exe : 6288 00:34:16 [INFO ] [7408] [6524] AutoUpdate: checking for update at: https://update.evernote.com/public/ENWin6/update.xml 00:34:16 [INFO ] [7408] [8008] Registered session count: 1, last session: 2023/10/10 00:30:00 00:34:16 [INFO ] [7408] [8008] Opening database: C:\Users\Skywalker\Evernote\Databases\zhengchong0213@163.com.exb 00:34:16 [INFO ] [1948] [6884] Starting EvernoteSubprocess.exe : 1948 00:34:16 [INFO ] [5768] [4464] Starting EvernoteSubprocess.exe : 5768 00:34:16 [ERROR ] [7408] [6524] Unable to send HTTP request: 12029 00:34:18 [INFO ] [7408] [8008] Bootstrap info: Evernote-China,Evernote[1] (loadedDatabase) 00:34:18 [INFO ] [7408] [8008] Loaded session count: 0, last session: 2023/10/08 23:15:00 00:34:20 [INFO ] [7408] [8008] CInAppMessageUpSellImpl::CInAppMessageUpSellImpl: UtilityStoreClient update begin 00:34:22 [ERROR ] [7408] [8008] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:22 [INFO ] [7408] [8008] CInAppMessageUpSellImpl::CInAppMessageUpSellImpl: UtilityStoreClient update complete 00:34:23 [ERROR ] [7408] [8056] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:24 [INFO ] [7408] [8008] Opened database: C:\Users\Skywalker\Evernote\Databases\zhengchong0213@163.com.exb (481 MB Fixed 8.3 GB free) 00:34:24 [INFO ] [7408] [8008] * email: zhengchong0213@163.com 00:34:24 [INFO ] [7408] [8008] * user: 5781610 00:34:24 [ERROR ] [7408] [7732] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:24 [ERROR ] [7408] [7732] Utility Store request has failed. Error: 无法连接到 Evernote 服务器 00:34:25 [INFO ] [6696] [7864] Starting EvernoteSubprocess.exe : 6696 00:34:25 [ERROR ] [7408] [4480] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:46 [ERROR ] [7408] [8008] Unable to load note: uid=4880 00:34:47 [INFO ] [7408] [7988] Client synchronization started 00:34:47 [INFO ] [7408] [7160] 0% Loaded updateCount: 19303 00:34:47 [INFO ] [7408] [7160] Registered session count: 1, last session: 2023/10/10 00:30:00 00:34:47 [INFO ] [3580] [7056] Starting EvernoteSubprocess.exe : 3580 00:34:48 [ERROR ] [7408] [7160] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:48 [INFO ] [7408] [7988] Client synchronization finished, status: failed 00:34:48 [ERROR ] [7408] [7988] * error: 无法连接到 Evernote 服务器 00:34:48 [INFO ] [7408] [7988] * elapsed time: 0s 00:34:50 [ERROR ] [7408] [6188] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:50 [ERROR ] [7408] [6948] Image download failed, error=INTERNET_CANNOT_CONNECT, statusCode=0, statusText=, url=https://www.evernote.com/shard/s54/user/5781610/photo 00:34:51 [ERROR ] [7408] [6948] Image download failed, error=INTERNET_CANNOT_CONNECT, statusCode=0, statusText=, url=https://www.evernote.com/shard/s54/user/5781610/photo 00:34:53 [INFO ] [7408] [4832] Client synchronization started 00:34:53 [INFO ] [7408] [3236] 0% Loaded updateCount: 19303 00:34:54 [ERROR ] [7408] [3236] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:54 [INFO ] [7408] [4832] Client synchronization finished, status: failed 00:34:54 [ERROR ] [7408] [4832] * error: 无法连接到 Evernote 服务器 00:34:54 [INFO ] [7408] [4832] * elapsed time: 1s 00:34:58 [INFO ] [6916] [7940] Starting EvernoteSubprocess.exe : 6916 00:34:58 [ERROR ] [7408] [7480] Failed to retrieve messages from the Communication Engine Client 00:34:58 [ERROR ] [7408] [7480] * Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:34:59 [ERROR ] [7408] [8056] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:35:01 [ERROR ] [7408] [8008] Failed to get changes from CE uid=0, timed out 00:35:01 [INFO ] [4752] [7136] Starting EvernoteSubprocess.exe : 4752 00:35:02 [ERROR ] [7408] [8056] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:35:13 [INFO ] [6152] [5876] Starting EvernoteSubprocess.exe : 6152 00:35:13 [ERROR ] [7408] [8056] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:35:18 [INFO ] [6700] [3456] Starting EvernoteSubprocess.exe : 6700 00:36:17 [ERROR ] [7408] [6424] Unable to send HTTP request: 12029 00:36:18 [ERROR ] [7408] [6424] Unable to send HTTP request: 12029 00:38:45 [INFO ] [7408] [1644] Client synchronization started 00:38:45 [INFO ] [7408] [6276] 0% Loaded updateCount: 19303 00:38:46 [ERROR ] [7408] [6276] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:38:46 [INFO ] [7408] [1644] Client synchronization finished, status: failed 00:38:46 [ERROR ] [7408] [1644] * error: 无法连接到 Evernote 服务器 00:38:46 [INFO ] [7408] [1644] * elapsed time: 1s 00:39:19 [INFO ] [7408] [2872] AutoUpdate: checking for update at: https://update.evernote.com/public/ENWin6/update.xml 00:39:21 [ERROR ] [7408] [2872] Unable to send HTTP request: 12029 00:43:47 [INFO ] [7408] [7144] Client synchronization started 00:43:47 [INFO ] [7408] [7452] 0% Loaded updateCount: 19303 00:43:47 [ERROR ] [7408] [7452] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:43:47 [INFO ] [7408] [7144] Client synchronization finished, status: failed 00:43:47 [ERROR ] [7408] [7144] * error: 无法连接到 Evernote 服务器 00:46:23 [INFO ] [7408] [8008] Registered session count: 1, last session: 2023/10/10 00:45:00 00:46:29 [INFO ] [7408] [8008] Launching url https://help.evernote.com/hc/?utm_source=evernote_app&utm_medium=windows 00:48:47 [INFO ] [7408] [5184] Client synchronization started 00:48:47 [INFO ] [7408] [5208] 0% Loaded updateCount: 19303 00:48:48 [ERROR ] [7408] [5208] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:48:48 [INFO ] [7408] [5184] Client synchronization finished, status: failed 00:48:48 [ERROR ] [7408] [5184] * error: 无法连接到 Evernote 服务器 00:48:48 [INFO ] [7408] [5184] * elapsed time: 0s 00:53:48 [INFO ] [7408] [3272] Client synchronization started 00:53:48 [INFO ] [7408] [8116] 0% Loaded updateCount: 19303 00:53:49 [ERROR ] [7408] [8116] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT 00:53:49 [INFO ] [7408] [3272] Client synchronization finished, status: failed 00:53:49 [ERROR ] [7408] [3272] * error: 无法连接到 Evernote 服务器 00:53:49 [INFO ] [7408] [3272] * elapsed time: 1s