Jump to content

stream400

Level 1
  • Posts

    1
  • Joined

  • Last visited

About stream400

stream400's Achievements

0

Reputation

  1. Not sure if there are other evernote members with professional subscription facing the same issue regarding the recent announcement for removing SMS based 2FA. I just noticed evernote emailer on the topic and tried to access my account today to remove SMS 2FA from my account and replace it with Google authenticator. problem is I got stuck at the page requesting me to enter the SMS verification code sent to my mobile, and that SMS message is never sent. tried the other alternative of entering backup codes, however it keeps refering me back to entering the SMS verification code. I tried entering some of the backup code that I have there at no avail (tried the 16 digits with dashs between and without still not working). it is extermely furstrating that there is no way to reach evertnote support on the issue either. there is no email support contact and the only way to rise an issue is through the forums which I cannot log-in at because I cannot recieve 2FA SMS anymore !! silly that i had to create a dummy account to reach out for help. not sure how can I manage this is there any support contact that I can reach out to solve this issue ? (p.s. this topic is not posted by my subscription account that I am facing the issue with, I am using another dummy account just to access the discussion forums as I have no other option to reach support for this)
×
×
  • Create New...