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Ted Evernote

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About Ted Evernote

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  1. How can I resolve this issue? Does anyone have advice for how I can contact support? I was (still am) a paying/subscribed customer at ~$130/year. Crazy that there is no path to support. My last resort will be cutting my losses in terms of deleted files and challenging all past Evernote charges with my card provider.
  2. I had to create a new Evernote account just to post on this forum. I use Evernote on my iPhone and Mac (both in the apps). I recently went to reference some information (I store a lot of important personal and work info), and saw I was logged out. I went to log back in, and was directed to a reset password page. I reset my password which sent a reset password email to my registered email. Once I click the reset password link, I am redirected to a page that says my account has been deleted. There is no reason why, no path to troubleshoot, and it seems as though Evernote has no live customer support (phone, chat or otherwise). I was never notified by email that my account was deleted. The kicker: I am still being billed for Evernote. Needless to say this has been very frustrating. I just want to get back all of my notes and files that I built up over years.
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