kelly25

@PinkElephant Thanks for the response! First screenshot: Unfortunately I did not receive any email/answer to the mail account associated with my EN account... I tried multiple times but never received them.. Second screenshot: (Already updated to the latest IOS version) I turned off wifi and use mobile data, submitting ticket is not working as well, got the same errors. Can you suggest another way to move forward on the issue?

@PinkElephant I have exactly the same issue... Tried both on web and mobile client, Web: shows ticket submitted but nothing happened in email(I checked spam as well) Mobile: I can not submit ticket at all from mobile. See screenshot attached Twitter: I tag @everhotehelps but nothing happened as well Can you please let me know what's the best way to get help....

I try to reach out for a refund issue, but none of the supporting flow is working for me on web/app/mobile. Can you please let me know what's the best way to reach out to Evernote support team