hermhart

My issue is exactly like that of 2methylethel Posted in July 2021. I noticed that you reacted to her request. I used the link you provided, but I’m not finding the solution. Please, see below:

My email is … hermhart@comcast.net… the phone I want to revoke is … iphone (user’s iphone).

Like her, I have used up my 2 unsyncs for this month. I also got an email saying that phone was revoked. But the fact is it wasn’t. Please help as you did for her on July, 2021… Thanks... Herman

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From 2methylethel July 28, 2021

I have a basic plan, which means I can use only 2 devices. I want to use Web and my iPhone. I recently switched iPhones. When I signed in to Evernote on the new one, it asked me to revoke one of the 3 devices so that I could still use Evernote. I revoked my old iPhone. I received an email: Device successfully revoked. Then it said I got signed out of Evernote. So I signed back in on my new iPhone. Within a minute, the pop-up appeared again asking me to revoke one of the 3 devices. The old iPhone was still on the list. I revoked the old iPhone again. I received another email: Device successfully revoked. Then I got signed out of Evernote. So I signed back in on my new iPhone. It asked me to revoke one of the 3 devices but then said that I have passed the limit for revoking devices within a month. This is unfair as I was trying to revoke the same device twice because of a glitch that Evernote seems to have (i.e. it things it successfully revoked the device, enough to send me a confirmation email, but then doesn't actually do it, hence the popups). Looking for a solution. Thanks. C. 

Then on August 15, 2021

Finally got a result. I contacted @evernotehelps via Twitter on July 29. They responded on Aug 2 - I gave them the email for my account on Aug 7 and on Aug 11 they had revoked my third device for me. So far looks like things are working now.

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I'M HOPING YOU WILL ALSO BE ABLE TO HELP ME GET MINE WORKING ALSO.  THANKS IN ADVANCE.