King David

I'm a new EN user, only a week or two and I am having terrible experience with Windows client (I'm on Windows 11), everything is updated, including EN - I'm paying for EN Personal and I already have notes missing and this is bad because I'm using EN for my research for a PH.D. - I HAVE NO TIME FOR GAMES LIKE THIS. I've been on with chat support twice now and even had a ticket escalated the other day but heard nothing back yet. The web seems to work, but I'd really prefer to work offline when needed and this sync is I agree should be PRIORITY #1. I don't know why they don't serious work on this? There does not seem to be any solutions.