nickinvestor 1 Posted January 21, 2016 Share Posted January 21, 2016 The Email a copy of a note function stopped working. Than you in advance for the help. Link to comment
Level 5* gazumped 8,715 Posted January 23, 2016 Level 5* Share Posted January 23, 2016 Hi What OS? What happens? Link to comment
nickinvestor 1 Posted January 23, 2016 Author Share Posted January 23, 2016 Thank you for responding Operating system - current ver of El Capitan Step-By-Steps Taken 1. Selected note 2. Selected "Note" button 3. From the pull down, selected "More Share" 4. From the sub-pull-down menu selected "Email a Copy" 5. Entered the send-to address in the "To" section of the pop-up-email client 6. Clicked on "Send" The Problem The note did not get sent/delivered. Link to comment
Level 5* gazumped 8,715 Posted January 23, 2016 Level 5* Share Posted January 23, 2016 If you're trying today, this might be the cause - https://discussion.evernote.com/topic/93573-maintenance-on-january-23-and-24/ If it's been happening for a while, have you tried adding your own email address to check whether anything is being sent? Outgoing emails go through Evernote's servers, so you won't see any sent mail on your own system even when it works. If mails are going out, the recipient's email system may be flagging the unknown Evernote address as spam. Try sending to yourself and forwarding the email from your address.. Link to comment
nickinvestor 1 Posted January 23, 2016 Author Share Posted January 23, 2016 Thanks for the Evernote background information and kind suggestion: I have tried, unsuccessfully, to send multiple notes to two of my personal email accounts. Link to comment
Level 5* gazumped 8,715 Posted January 23, 2016 Level 5* Share Posted January 23, 2016 Hmmn. Odd. Emails are far from immediate, especially if there's a backlog due to the maintenance downtime, so there is still some hope. Meantime, what is the domain name of your email addresses / your contacts' addresses - are you sending to AOL / Gmail or another email domain? Link to comment
nickinvestor 1 Posted January 23, 2016 Author Share Posted January 23, 2016 This problem started three days ago: to date none of the sent emails delivered. The domains: Gmail, AT&T, and others Could you please try to send an Evernote to yourself, to see if this feature is working for you. Your results will be helpful to me. Link to comment
Level 5* gazumped 8,715 Posted January 24, 2016 Level 5* Share Posted January 24, 2016 Houston we may have a problem: I sent a note (via 'send a copy') to two email addresses to which I have access. Only the first one was delivered, although they're both Gmail addresses. Could it be that multiple emails is the problem? OK stand down; should've checked my Spam folder first. After a bit more testing I found all 'unreceived' emails in there... my emailing seems to be working! Link to comment
nickinvestor 1 Posted January 24, 2016 Author Share Posted January 24, 2016 I too found all Evernote notes I sent in the email client's respective junk mail folders. Thank you for solving this proplexing problem. Nick Link to comment
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