SpamCollector 0 Posted October 18, 2015 Share Posted October 18, 2015 Hello,I recently subscribed, via iTunes, to Evernote Plus for 1 year.Shortly after, I determined that I wanted to upgrade to Premium.In my iOS app on iPhone or iPad, there is no way to go from Plus to Premium that I can find.Thinking that I could simply cancel the subscription and then use iOS to re-subscribe to Premium, I used iTunes to cancel my subscription.My iOS apps still report Plus, but now they show I'm a monthly subscriber. When I try to upgrade, I get the message "Our system doesn't have the ability to let you upgrade right now. You can contact support for help."When I log on to evernote.com and try to upgrade, I am told that my account is active until Oct. 2016 and that I'm a Plus subscriber. I'm also told "Unable to change subscription. We are unable to change your subscription at this time. Please contact our support team for assistance."I have used the support links through the app and Evernote website but received no response.Any thoughts on how I can move from Plus to Premium?Thanks. Link to comment
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