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help with computer screen and blurry colours.


kadeja

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Posted

i need help with a laptop. after installing windows 10 , some blurry jumping pink lines came on the screen leaving about 20 percent perfect at the top . how do i fix it.

 

  • Level 5*
Posted

Hi.  If that's a Windows 10 issue with Evernote,  I'd say you need to raise a support request.  Basic users don't get email support,  (except for bug reports,  or payment / account access issues)  but if you're Plus or Premium submit a request by choosing the appropriate option in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

All users can contact Twitter @Evernotehelps

In either case include the forum thread URL for extra background.

Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.

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