HerbyDE 101 Posted May 5, 2015 Share Posted May 5, 2015 1. New note - input a photo with text - sync. All things as usual: find the text in the photo2. Than added some text in the same note (photo untouched) - sync again - no more search results for the same graphic text.3. Missing search results only in Desktop - Webfrontend evernote.com still finds the note. I gave time to the syncs, some minutes, some hours, multiple syncs. Two of my colleques have the same error/bug. Windows-Desktop 5.8.6.7519 (275519)2 Premium user, 1 Basic user2 Windows 7, 1 Windows 8.1 Any idea? Link to comment
Level 5* gazumped 11,666 Posted May 5, 2015 Level 5* Share Posted May 5, 2015 OK seems to me there are three possibilities - Rename database folder and re-download content from the web (subject to usual comments about exporting local notebooks, unsynced notes, and keeping backup copy....)Use Ctrl+Help option to rebuild index (also with strong suggestion of backups and exports first)Uninstall/ reinstall app only-In all cases report a bug via the support page, since this is clearly not expected behaviour! Link to comment
HerbyDE 101 Posted May 6, 2015 Author Share Posted May 6, 2015 Thank you for the hints - yes, we did this all ... Now it is a support ticket ... Link to comment
HerbyDE 101 Posted May 7, 2015 Author Share Posted May 7, 2015 Today I got the confirmation from the support: it is a real bug - developers will work on this ... Link to comment
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