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Stuck to New to Evernote option on the startup screen---- windows desktop app


guest35720

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Hello,

 

When I want to use the windows desktop version of Evernote, I get a popup screen asking for an email address and a password, but it is for new customers only. I cannot switch the "new to Evernote" button to existing customer. Therefore, when I try to log on, I am getting an error message saying that my email account is being already in use.

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  • Level 5*

Have you reinstalled/ updated recently,  or is this a brand new install?  Either way I'd suggest uninstalling what you currently have and reinstalling the latest version from Evernote.com.

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