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(Archived) Switching from monthly to 1 year subscription

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hi folks.

I read of the forum that I could easily switch from monthly to the 1 year subscription by canceling my 1 month premium and then upgrading to the 1 year premium subscription.

I canceled my premium service without any problem, but whenever I try to sign up for the 1 year premium, I get an error saying that I'm already premium. However, I don't think I'm premium anymore because my pdfs are no longer searchable.

Any help here would be appreciated!

thank you!


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