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[HELP] SYNC error on windows


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Sorry if there' already posts about the down sync on windows. I'm having this issue right now.

So, I used evernote on my mac before this. But since my mac is down, I need to get those notes I left.

Then I swtich to my pc, download evernote. I can do the login but no notes are 'revived' from my old one.

Only stops until the notebooks, but each notebooks doesn't contain any notes.

Hope somebody can help. I did the uninstall/shutdown/reboot/etc. And still nothing.

Thanks in advance.


here's the log :



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still cannot download the file. even though it has some progress, it now reach 100% from 90%:


Evernote for Windows (273753) Public
OS: Windows 6.1.7600 
User: vadlicious
Memory: 35.3MB
Created: 2014/12/03 20:22:50
Bootstrap info: loadedFresh
<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" cardscanUrl="https://cscan.evernote.com/cardagain" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_google="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>
20:19:05 [5008] 100% * resource data, size=9860
20:19:05 [5008] 100% * resource recognition data, size=292
20:19:05 [4832] 100% Submitting a batch of 151 note calls, size=6.5MB
20:19:17 [5008] 100% Submitting a batch of 158 note calls, size=3.9MB
20:20:32 [4832] 100% No more data to read.
20:21:09 [5008] 100% No more data to read.
20:21:28 [5312] Client synchronization finished, status: failed
20:21:28 [5312] * 11 items received
20:21:28 [5312] * elapsed time: 3m 25s
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  • Level 5

In that case you should submit a support ticket (see my signature). Start the subject with "BUG:". At the moment it might take some time but at least the support is aware of the problems. A number of similar problems have been reported in this forum recently.

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