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premium not working


elbowgrease

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Posted

How do I get to a live chat with a technician?  I have recently been billed automatically for Evernot Premium but I do not have any of the Premium facilities that I am supposed to have paid for

  • Level 5
Posted

If you are a Premium account owner, sign in to Evernote.com with the email you used to establish the Premium account, and then you should be able to Chat with support.

 

See Evernote Chat Support., available 9am-4pm US PST. (Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.)

 

If for some reason the Evernote site does not allow you to chat, then you may need to submit a support ticket and select "Account Issues" as the reason.

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