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I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account.  I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account.  I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium.  Its frustrating to pay for something that I dont have access to.

 

-Brooke

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  • Evernote Staff

I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account.  I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account.  I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium.  Its frustrating to pay for something that I dont have access to.

 

-Brooke

 

Records show we had someone respond to you yesterday. Can you check your spam?

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