brookej173 1 Posted August 20, 2014 Posted August 20, 2014 I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account. I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account. I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium. Its frustrating to pay for something that I dont have access to. -Brooke
gbarry 2,659 Posted August 20, 2014 Posted August 20, 2014 I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account. I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account. I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium. Its frustrating to pay for something that I dont have access to. -Brooke Records show we had someone respond to you yesterday. Can you check your spam?
brookej173 1 Posted August 21, 2014 Author Posted August 21, 2014 I found the email and have replied. Thank you.
gbarry 2,659 Posted August 21, 2014 Posted August 21, 2014 Great! They should get you sorted very quickly.
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