brookej173 1 Posted August 20, 2014 Share Posted August 20, 2014 I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account. I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account. I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium. Its frustrating to pay for something that I dont have access to. -Brooke Link to comment
gbarry 2,658 Posted August 20, 2014 Share Posted August 20, 2014 I paid for an upgrade to a Premium account 2 days ago (Monday 18th) and its still not upgraded my account. I see the charge in iTunes and on my credit card, but my Evernote account is still a "free" account. I even submitted a ticket, but have heard no response: Ticket# 690098 - Upgraded to premium. Its frustrating to pay for something that I dont have access to. -Brooke Records show we had someone respond to you yesterday. Can you check your spam? Link to comment
brookej173 1 Posted August 21, 2014 Author Share Posted August 21, 2014 I found the email and have replied. Thank you. Link to comment
gbarry 2,658 Posted August 21, 2014 Share Posted August 21, 2014 Great! They should get you sorted very quickly. Link to comment
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