Level 5* gazumped 9,545 Posted April 30, 2014 Level 5* Share Posted April 30, 2014 I recently had cause to reboot a Windows 8 laptop using the Change Settings option "Refresh your PC without affecting your files". Long story short, there was an OS issue which made it unusable without a serious house clean, and those nice folks at Dell suggested a Refresh would be a good idea. According to the Win 8 settings "If your PC isn't running well, you can refresh it without losing your photos, music, videos and other personal files" (my italics) So I went ahead and did that - and lost Evernote and my database folder. As far as I can tell all my other data files are still there (I had rather a lot - it'll take weeks to notice if there are more problems) but all the apps that I had installed, from Chrome to XnView are gone. OK - I can live with that. It's a bear having to reinstall, reauthenticate and glue everything back together, but as long as I have my data... and I just had to rebuild everything anyway on a(nother) laptop I bought as an emergency backup device. I kept a list, with links (guess where). Sadly the same can't be said for my database - even with hidden folders on show, there's no AppData folder for /Evernote/Evernote to be inside - I guess because I have no apps either. While I can re-download the synced database, I had some stuff in a local notebook too which was a bit critical... Well I also had a backup, so no long-term hassles; but it still puts a(nother) crimp in your day. Still the moral of this story is: if you refresh your Win 8 setup for any reason, you really REALLY need a backup of your database. Major HT to the Evernote Devs however - when I had less than my current database-full of notes and last tried the download-from-scratch route, it took about a week to get all my notes back. I've now done two rebuilds in a week and I reckon it takes about 8-10 hours (17,000 notes). That's a vast improvement on previous performance, and (almost) takes all the sting out of reinstalling! Thanks guys! Link to comment
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