(Archived) Help! Notes not saving despite update to latest version

[sssss 0]

Hey all,

 

I need some urgent help. All of a sudden my notes have stopped saving and even when I select an older note - it gets deleted (Windows 7)

 

This is the log when I try to save:

 

 

12:12:52 [4712] Commit failed: code=00000302, CANT_UPDATE_ATTRS_TABLE, error: "Can't save uid=2, error: no such rowid: 35, SQL logic error or missing database"

12:12:52 [4712] Can't save HTML note, transaction commit error: CANT_UPDATE_ATTRS_TABLE

 

I've even updated to the latest version from the official site 4.6.3 but the problem persists.

 

Thanks!

[C6REW 416]

Have you logged into the web version to see if the notes are there?

 

Try creating a new note in the Windows software and carrying out a sync. Does it go to the Web?

 

If this persists then you need to raise a support ticket.

 

Best regards

 

Chris

[sssss 0]

Thank you for your reply.

 

No, a new note is not synced either. It just disappears. 

 

Thanks again!