(Archived) iPhone wifi access behind proxy

[igna1tius 0]

Hello,

I'm using evernote @Home with my Wifi personnal internet connection without problem, the notes are synchronising correctly, but when I'm at the office behind a proxy, the notes currently in "pending mode" never synchronize

Is it related to the proxy itself or the port used by evernote to sync (other protocols such as imap / smtp are filtered by our ICT department).

[engberg 89]

We are connecting with standard HTTP and HTTPS, so this should work. We have changed a little of the proxy code for our next iPhone release (on the AppStore soon!), and this may help your problem. Try it out when you get the update ... let us know if it still doesn't work then.

[igna1tius 0]

Try it out when you get the update ... let us know if it still doesn't work then.

Hi, I updated this morning to version 1.5.1 but it still doesn't work... Should I wait a new update or was it this one that may solve this problem ?

[engberg 89]

It appears that your proxy server may be blocking access to our HTTP/HTTPS service.

Could you try logging on to Evernote's mobile web UI from the web browser on that device to see whether the browser on there is allowed to access our servers?

https://www.evernote.com/mobile

Thanks

[igna1tius 0]

I just tried and it's working : safari asks me about the certificate, which I accept, then I'm able to access the login screen and I can consult my notes (although the connection isn't https anymore when I'm loged in).

Other apps I'm also testing and that use https are working behind the firewall...

[igna1tius 0]

By the way, Evernote for mac works perfectly well behind the proxy too !

[engberg 89]

Do you have any information about your Proxy configuration?

Does it require a username & password?

Is the proxy server URL "http:" or "https:"?

What vendor makes the proxy?

[igna1tius 0]

I don't have the caracteristics of the proxy : I just added its IP address and the port (8080). I don't know if it's http or https.

For the config, I don't have information, but I think it's related to Microsoft (ISA Server).

[engberg 89]

I don't have an immediate fix for you ... if you can access our web UI from Safari on that device with no errors or warnings, you should be able to access it via Evernote's client as well. We'll take a look at this, however.

Thanks