(Archived) Web clipper in Chrome 21 latest stable versions not working

[Ivan_Phang 0]

Web clipper in Chrome 21 latest stable versions not working, i try reinstall the chrome ,evernote web clipper again and again but still not work,Evernote.bmp

Any ideas?

[Ivan_Phang 0]

updated to chrome v22 still not working

anyone can help this?

[jbignert 473]

Hi Ivan,

What OS version are you on? The attachment failed to load so can you describe what happens when you click the toolbar button.

[Ivan_Phang 0]

Hi Ivan,

What OS version are you on? The attachment failed to load so can you describe what happens when you click the toolbar button.

Thanks reply ,My OS version windows 7 Ultimate Sp1 64 bit, Chrome version v22.0.1229.79 m, when I click the toolbar button，Does not show the login option，only display "Web clipper"，and Right-click the button option, is not anything

[Ivan_Phang 0]

I had try

- Remove Clipper

- Exit restart browser

- Create a new chrome user profile

- Re-install clipper.

- Exit restart browser again

but still not work

[BenjyCJ 0]

I'm having similar problems running on my Mac running Lion.

[Ivan_Phang 0]

Maybe，we are not an premium user, so no one cares about this issue

[wangguoqin1001 0]

Not working any more since upgraded from V21

[tbk13 0]

I am a premium user. There should be a reply.

[jbignert 473]

We've been trying to reproduce this issue but so far we cannot trigger it. A few follow up details that may help us would be:

- What language is your Chrome set to?

- What country are you using Web Clipper from?

Additionally if you have anything in your logs ( accessed from the Web Clipper options page > View Logs ) feel free to send them to me in a PM.

Note: We read all posts in the forum but do not commit to respond within a certain timeframe. Please try filing a support ticket to get one on one help, your premium status will give you a faster response time there.