(Archived) Note History

[TangoSierra 0]

Hi,

The FAQ says that EN creates versions of notes several times a day which are accessible to premium users via Note History. I can only see one single version, from yesterday (the note was edited several times), and no earlier versions. Is the feature broken or did I miss something?

Thanks..

[Metrodon 2,183]

Depends when you edited. I believe it grabs a snapshot every 8 hours or so.

[TangoSierra 0]

Isn't it supposed to keeps versions for at least several days, and allow access to them separately (e.g. June 16th, June 15th, etc...)?

[Metrodon 2,183]

Sure, I thought you meant that you'd created a note and then edited it several times during an 8 hour time window - do you mean you'd created it a few days before?

[TangoSierra 0]

Yes, I'm coming back to note History and I only see one single version apart from the current one.

[Metrodon 2,183]

Then I think the best bet is to open a support case - details are in my sig below.