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(Archived) Unable to open PDF/attachments (desktop version only)




I have been using evernote for a while now but since sunday whenever I upload a note with an attachment (pdf, .doc etc.) I am unable to view it on the desktop version. The attachments work fine on the internet based and mobile (android) versions. I thought initially it was due to camscanner (my main scanning app) but it has now started happening when I forward an email with attachments to my evernote account.

Any help appreciated



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  • Level 5*

Are you all sync'd up?

If so, I'd try deleting the app and data and doing a clean install. Remember though, you'll have to sync all your data back down again which may take some time depending on the size of your account and your connection.

Evernote data is stored in user/library/application support

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  • Level 5*

Yup, delete everything - data from the location I gave before and Evernote from the applications folder.

Do you have any Local Notebooks? If you do, you'll want to export the notes first and make sure they are somewhere safe before you delete.

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