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unable to log in in the web


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Can anyone help me, I am unable to log in to Evernote web, and I don't have access to the two-step verification or the backup code, I have tried Evernote support since July 2 and every time I just get a generic email that is not helpful, any recommendations?

Thanks in advance

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  • Level 5*

The generic email you receive is presumably asking you to restart the device / reinstall the app and send logs.  Did you do all that and send a reply?  If not Support won't assist.

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