Ant S 2 Posted March 5 Share Posted March 5 WINDOWS 10 Edition Windows 10 Home Version 22H2 Installed on 27/06/2020 OS build 19045.4046 Experience Windows Feature Experience Pack 1000.19053.1000.0 ---------------------------------------------------------------------------------------------------------------------- EVERNOTE 10.78.2-win-ddl-public (20240227143346) Editor: v177.5.0 Service: v1.94.2 © 2019 - 2024 Evernote Corporation. All rights reserved ---------------------------------------------------------------------------------------------------------------------- PROBLEM Trying to use drag and drop to upload/attach a commercially generated file (booking information) in the form of a PDF of less than 200kb. Action is apparently successful but then get an error message as follows: Unable to upload One or more attachments could not be uploaded. A copy has been saved to your local file system. Problem occurs with different PDFs. Logging out and back in to EVERNOTE has not changed anything. Attaching the same file to the same not via the ANDROID APP does work (problem is not with the PDFs?). Any suggestions/ideas? Link to comment
Level 5* gazumped 12,050 Posted March 5 Level 5* Share Posted March 5 Hi. Can you open the PDF on your system and re-save it, or convert it to another file type? (ie export to DOCX or JPG?) Normally I'd refer you to Support - we're mainly other users here - but they're being very slow. https://help.evernote.com/hc/requests/new Link to comment
Ant S 2 Posted March 5 Author Share Posted March 5 1 hour ago, gazumped said: Hi. Can you open the PDF on your system and re-save it, or convert it to another file type? (ie export to DOCX or JPG?) Normally I'd refer you to Support - we're mainly other users here - but they're being very slow. https://help.evernote.com/hc/requests/new PDF opens. Saving it changes nothing. Thanks for the sugestion, I could convert it but a PDF should be easy to enough to handle (Android has no issues and it has worked in the past). I have created a ticket for Support - let's see if anything comes back. 1 Link to comment
Edward C 0 Posted March 11 Share Posted March 11 was this solved??? I'm having the same problem Link to comment
Level 5* gazumped 12,050 Posted March 12 Level 5* Share Posted March 12 21 hours ago, Edward C said: I'm having the same problem Which version numbers of Windows and Evernote? Link to comment
Ant S 2 Posted March 12 Author Share Posted March 12 55 minutes ago, gazumped said: Which version numbers of Windows and Evernote? WINDOWS 10 Edition Windows 10 Home Version 22H2 Installed on 27/06/2020 OS build 19045.4046 Experience Windows Feature Experience Pack 1000.19053.1000.0 ---------------------------------------------------------------------------------------------------------------------- EVERNOTE 10.78.2-win-ddl-public (20240227143346) Editor: v177.5.0 Service: v1.94.2 © 2019 - 2024 Evernote Corporation. All rights reserved Link to comment
Level 5* Solution gazumped 12,050 Posted March 12 Level 5* Solution Share Posted March 12 Hmmn. There's a 10.79.3 version of Evernote around which is probably worth installing, but if that doesn't help I can only suggest... Support. Link to comment
Ant S 2 Posted March 13 Author Share Posted March 13 19 hours ago, gazumped said: Hmmn. There's a 10.79.3 version of Evernote around which is probably worth installing, but if that doesn't help I can only suggest... Support. It ifixed it although atr the time I noticed the issue I had to wait for v 10.78.2 to install. None of the release notes for the later versions specifically mention PDFs so either the problem was local (unlikely as I tried pretty much everything I could) or it was fixed unintentionally, was fixed in passing or wasn't thought worthy of mention. In any case thanks to everyone for the suggestions. 1 Link to comment
jamesstytle 1 Posted July 11 Share Posted July 11 I am having the same problem with version 10.93.2. Link to comment
Level 5* gazumped 12,050 Posted July 13 Level 5* Share Posted July 13 Current version is 10.96. What fixes have you tried so far? Link to comment
jamesstytle 1 Posted July 15 Share Posted July 15 On 7/13/2024 at 6:05 AM, gazumped said: Current version is 10.96. What fixes have you tried so far? Thank you for responding. I just updated and it took me to 10.96.5, which seems to have corrected the issue. I thought that I had automatic updates turned on. 1 Link to comment
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