Invitation pending/staff member cant accept and see the notes

[Breana Gilroy 0]

i have sent the invitation to a staff member and his evernote is only allowing him to view only. the notes are coming up in his shared with me tab, but it says pending on the invitation. How can we fix this?

 

[gazumped 12,077]

So.  Teams account?  Any trouble sharing with other members?  (You might want to delete Jez's email address from this public forum before he makes a lot of new friends)

[Breana Gilroy 0]

Hi there, its the sane email as every other staff member. No troubles sharing with other members before. He could never edit the document, we dont know what the problem is?

[gazumped 12,077]

Hmmn.  We're mainly other users around here - you need to speak to Support who've been notable by their absence recently - I think they're a little busy.

As to causes,  it always used to be that a new personal account took a day or two to link into shared notes - if this individual is a new hire,  maybe try again tomorrow?