Jump to content
  • 0

Subscribed to Professional via iTunes, but not reflected/upgraded in my evernote account.

Albert Wong


Could anyone assist me on this? or anyone came across this issue? I've been subscribing to Personal package for about 2 years, and I just upgraded to Professional yesterday. Payment is done via itunes, it has been since 1 day since i've upgraded but my evernote account remains the same on Personal Package. 

Link to comment

1 reply to this idea

Recommended Posts

  • 0

I’m having the same problem. ITunes payment has processed and shows Evernote Professional as current plan. However, Evernote on my iPhone and Mac shows Evernote Personal as my current plan. 

I logged out, power reset. Still same issue. 

Submitted a ticket to Evernote with receipt from iTunes. Got an Auto reply with some suggestions about logging out/in and contacting iTunes. Submitted a report to iTunes although the payment processed but maybe if they receive a lot it will put some visibility on it. 

Waiting on further reply from Evernote. 


Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...