Change Email Address

[steenger 1]

I have been trying to change the email address my evernote account is linked to for over a year. When I enter my password and new email address it sends a confirmation email to my new email address. I click on the confirmation button, and it goes to a login page. When i enter the new email address on the login page it says "there is no account for the username or email you entered". Has anyone found a resolution for this or had the same problem? 

[gazumped 11,829]

Hi.  Are you following all the steps in this process?  https://help.evernote.com/hc/en-us/articles/208313338  If so,  you'll need to contact Support... https://help.evernote.com/hc/requests/new

[steenger 1]

Yes I followed the steps and the issue still isn't resolved. I've decided to cancel my subscription and look for another service that has customer service.