Evernote stopped working on new Apple computer how do I fix

[Frontdesk 1]

 

So after clicking restart it gives me this error here's a copy of it and there's pictures below how do I fix this I have a brand new Apple computer and I need this application for work it has all my work stuff on it.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Evernote [7937]
Path:                  /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier:            com.evernote.Evernote
Version:               10.68.3 (20231218124244)
App Item ID:           406056744
App External ID:       862301632
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-01-04 10:21:30.9407 -0800
OS Version:            macOS 14.2.1 (23C71)
Report Version:        12
Anonymous UUID:        3F88192C-33CA-BF11-2F5E-C70FDB758793

Sleep/Wake UUID:       15AE78A5-4923-4609-B0ED-956DED60F990

Time Awake Since Boot: 49000 seconds
Time Since Wake:       13648 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x0000000194cc50a4

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [7937]

Application Specific Signatures:
SYSCALL_SET_PROFILE

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_secinit.dylib                  0x194cc50a4 _libsecinit_appsandbox.cold.7 + 84
1   libsystem_secinit.dylib                  0x194cc4228 _libsecinit_appsandbox + 1720
2   libsystem_trace.dylib                    0x1881ab6d8 _os_activity_initiate_impl + 64
3   libsystem_secinit.dylib                  0x194cc3b1c _libsecinit_initializer + 80
4   libSystem.B.dylib                        0x194cda694 libSystem_initializer + 260
5   dyld                                     0x1880e5a24 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const::$_0::operator()() const + 168
6   dyld                                     0x18812b328 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340
7   dyld                                     0x18811e668 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 496
8   dyld                                     0x1880c52fc dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 300
9   dyld                                     0x18811d6a0 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192
10  dyld                                     0x18812ae3c dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516
11  dyld                                     0x1880e1b38 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 524
12  dyld                                     0x1880eb928 dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 44
13  dyld                                     0x188107360 dyld4::APIs::runAllInitializersForMain() + 84
14  dyld                                     0x1880c9fa0 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3192
15  dyld                                     0x1880c8edc start + 1844

Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000000000003f   x1: 0x0000000194cc5aed   x2: 0x0000000000000000   x3: 0x000000016dc86eef
    x4: 0x0000000000000000   x5: 0x000000016dc86e50   x6: 0x0000000000000029   x7: 0x0000000000000580
    x8: 0x00000001ddc5d828   x9: 0x0000000194cc5aee  x10: 0x0000000000000200  x11: 0x000000016dc869c0
   x12: 0x0000000000000000  x13: 0x0000000000000007  x14: 0x0000000150f00000  x15: 0x0000000000000009
   x16: 0x000000018825fcc0  x17: 0x00000001e7c9bc10  x18: 0x0000000000000000  x19: 0x000000016dc86eb0
   x20: 0x0000000000000001  x21: 0x0000000150e207c0  x22: 0x0000000150e1baa0  x23: 0x0000000150e20ad0
   x24: 0x0000000150e20910  x25: 0x0000000194cc5dae  x26: 0x0000000000000000  x27: 0x0000000000000001
   x28: 0x0000000194cc5df2   fp: 0x000000016dc86e70   lr: 0xda73800194cc5090
    sp: 0x000000016dc86e50   pc: 0x0000000194cc50a4 cpsr: 0x60001000
   far: 0x0000000000000000  esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
       0x1140d0000 -        0x11bc43fff com.github.Electron.framework (*) <4c4c445a-5555-3144-a1a5-ff53f7d6ab0c> /Applications/Evernote.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework
       0x102a84000 -        0x102c63fff libffmpeg.dylib (*) <4c4c4412-5555-3144-a131-d47d9433f437> /Applications/Evernote.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libffmpeg.dylib
       0x102174000 -        0x102177fff com.evernote.Evernote (10.68.3) <4c4c4450-5555-3144-a164-396b59053fe8> /Applications/Evernote.app/Contents/MacOS/Evernote
       0x194cc3000 -        0x194cc5ffb libsystem_secinit.dylib (*) <c2ea7f93-a263-39a2-bcdc-f26dce9dfa32> /usr/lib/system/libsystem_secinit.dylib
       0x1881a4000 -        0x1881befff libsystem_trace.dylib (*) <1f45fd2f-3abc-3ab3-9a6f-cc9c727acbda> /usr/lib/system/libsystem_trace.dylib
       0x194cd9000 -        0x194cdafff libSystem.B.dylib (*) <c9a4714e-2961-3fbd-8e74-8615b3a5777e> /usr/lib/libSystem.B.dylib
       0x1880c3000 -        0x188157347 dyld (*) <324e4ad9-e01f-3183-b09f-3e20b326643a> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x18825e000 -        0x188294fff libsystem_malloc.dylib (*) <690a8b04-8e64-3332-b5a5-56a3d5c1c43f> /usr/lib/system/libsystem_malloc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.8G resident=0K(0%) swapped_out_or_unallocated=1.8G(100%)
Writable regions: Total=32.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=32.9M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
Kernel Alloc Once                   32K        1 
MALLOC                            18.1M       10 
MALLOC guard page                   96K        6 
STACK GUARD                       56.0M        1 
Stack                             8176K        1 
VM_ALLOCATE                         32K        1 
__AUTH                            3173K      531 
__AUTH_CONST                      39.2M      782 
__CTF                               824        1 
__DATA                            20.0M      773 
__DATA_CONST                      44.9M      793 
__DATA_DIRTY                      2859K      315 
__FONT_DATA                          4K        1 
__INFO_FILTER                         8        1 
__LINKEDIT                       896.0M        4 
__OBJC_RO                         71.1M        1 
__OBJC_RW                         2168K        1 
__TEXT                           933.3M      810 
dyld private memory               4384K        4 
shared memory                       32K        2 
===========                     =======  ======= 
TOTAL                              2.1G     4040 

-----------
Full Report
-----------

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    {
      "treatmentId" : "5d51a80d-93ec-47e1-9027-675002e78e4a",
      "experimentId" : "6384d56b96e8d228551ec182",
      "deploymentId" : 400000027
    }
  ]
}
}

Model: Mac15,4, BootROM 10151.61.4, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M3, Apple M3, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR5, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Nov  3 2023 04:53:01 version 23.10.765.17.41.51.127 FWID 01-6288a325
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: Elements 2621
USB Device: USB31Bus
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.
 

[gazumped 12,076]

Hi.  Thanks for the detail,  though we're not support and it's not helpful here.  Best advice would be to uninstall the app and then reinstalll from Evernote.com.

EDIT: also please don't post twice I deleted your other note on this.

[Frontdesk 1]

Sorry about that.

I did uninstall and reinstall it like 5 times and it's still novery frustrating because everything I use for work is on it.

[gazumped 12,076]

Ahh...  OK then;  try Appcleaner to remove the app / power the device off and on again / reinstall from Evernote.com. That seems to reach bits that a standard uninstall will not...