Jan Beezley 0 Posted November 13, 2023 Share Posted November 13, 2023 I cancelled my Evernote subscription in August but a direct debit of $17.99AUS is continuing to come out of my bank account. I cannot find a contact email to resolve this, so very frustrated. Link to comment
Level 5* gazumped 12,075 Posted November 13, 2023 Level 5* Share Posted November 13, 2023 Hi. The Forums here are mainly user-supported, so we can't help much with passwords or payments and refunds apart from suggesting you contact Support. Both subscribers and non-subscribers can contact Support through https://help.evernote.com/hc/en-us/requests/new?guest=true - use the issue type "Account" - or go via Settings in the mobile app. Support are busy right now, so it may take 10-14 days to get a tech response; but you'll have a ticket number which reserves a place in the queue. More here: https://help.evernote.com/hc/en-us/articles/21400396397587 - And I didn't realise you posted twice or had paid through iTunes. Please contact them. Link to comment
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